A:AnswerHi there. Thank you for your question! Currently, the protection does not cover physical damage but more-so the internals of the TV. The full terms and conditions for your specific plan can be reviewed any time at www.geeksquad.com/termsconditions.
A:AnswerThanks for your question. We should be able to install and mount your new TV for you. For help with scheduling, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerWe should be able to assist with that so long as the item is still within the return period. For full details on our Return & Exchange Promise, please visit us online at www.bestbuy.com/return.
A:AnswerMost electronic devices come with a registration card with the instruction packet however you can also register online. Just find the model number and serial number and you should be good to go. Whichever one you register will be the one with the coverage
A:AnswerSorry to hear about your Nintendo Switch. We may be able to point you in the right direction to getting the issue resolved. For support with this, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerDo yourself a favor and don't bother, GeekSquad warranty protection sucks. They will try to wiggle out of warranty support with BS claims any way they can. I have a 4 month old TV that they, and Sony, will not honor.
A:AnswerThe specific Geek Squad Protection plans are tied directly to the product and must be bought from Best Buy. However, we do offer Total Tech Support which supports a variety of tech regardless of where it is bought. You can learn more about our Total Tech Support program at https://www.bestbuy.com/totaltechsupport.
A:AnswerHi Rose, thank you for your question. For questions and assistance with your exact Geek Squad plan please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerSorry to hear about the missing parts for your TV. We would want to look into what may have happened. For support with this, please partner with the Best Buy you purchased the TV from or call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerMy initial response is yes, it should be voided. That said, you should take it in and have the squad look at it. Who knows, they just might get it done!
