Questions & Answers

Q: QuestionWhat type of panel does this TV use?

• A:Answer This TV uses an IPS panel for accurate color representation.

Q: QuestionHow many speakers does this TV have?

• A:Answer This TV has two built-in speakers.

Q: QuestionWhat is the operating temperature range of this TV?

• A:Answer This TV has an operating temperature range of -22°F to 122°F (-30°C to 50°C).

Q: QuestionIs this TV compatible with Apple HomeKit?

• A:Answer Yes, this TV is compatible with Apple HomeKit.

Q: QuestionDoes this TV include a wall mount?

• A:Answer No, this TV does not come with a wall mount.

Q: QuestionDoes the TV have support for CEC to allow scheduling for powering on/off?

Asked 1 year ago by NickNamez.

• A:Answer No, the display does not have this feature.

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionHow do I clean the screen (fingerprints, etc)

Asked 1 year ago by Kathy.

• A:Answer Only use an approved screen cleaner to clean the display face. Dust the display by wiping the screen and the cabinet with a soft, clean cloth. You can use any type of screen cleaner you would use on an indoor TV (see below for cleaners not to use). Generally speaking, mild soapy water and a micro-fiber cloth is best. But be careful when applying pressure, as you would a standard TV, because the LCD is fragile. Do not rub or strike the screen with anything hard as this may scratch, mark, or even damage the screen permanently. Never use ammonia or any product containing ammonia, as it will damage the anti-glare coating on the face of the display. Do not use aerosol cleaners or solvents of any kind. Do not use any chemical such as paint thinner or benzene to clean the product’s exterior. It may cause scratches on the surface, erasing proper indications, identification labels, or instructions on the exterior, which may cause misuse and improper operation of the product.

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionMust the TV be mounted?

Asked 1 year ago by Sam.

• A:Answer Sam, yes as this does not come with a stand.

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionThe included mount won’t work for me. Please recommend an outdoor fully articulating mount that will tilt, shift horizontally, swivel and fit the Neptune by Peerless-AV 55” Partial Sun Outdoor Smart TV. Thank you.

Asked 1 year ago by Happy123.

• A:Answer Hello, you can use the part number "OWMAM" for an articulating outdoor mount.

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionHow many hours of direct sunlight qualifies as partial sun?

Asked 1 year ago by Alejandro.

• A:Answer You'd be looking at 2-3 hours max.

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionIs YouTube TV app available to download on this operating system?

Asked 1 year ago by YouTubeTV.

• A:Answer No, this app is not available. You would need a USB device like a Roku or Firestick to stream YouTube TV.

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionI know it says it streams youtube but can you stream youtube tv on it?

Asked 1 year ago by David.

• A:Answer Not U Tube TV only Utube

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionHow much does it weigh

Asked 1 year ago by Mick.

• A:Answer It weighs 38 lbs

  Answered 1 year ago by Peerless-AV Customer Care

  
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Q: QuestionDoes this tv have an internal fan for cooling during warmer days?

Asked 1 year ago by Tazman.

• A:Answer There are no fans but another means to keep the display cooled.

  Answered 1 year ago by Peerless-AV Customer Care

  
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