1-2 of 2 Answers
My Chromebook has never frozen; but, I have had other things freeze..Um, if you can shut it off, shut it off. But, I bet you can´t shut it off. Then, you have to just wait until the battery runs down..and then it will shut off. It might re-boot then. Otherwise, take it in...
Sorry, there was a problem. Please try again later.Sorry to hear this. Most issues can be resolved with a powerwash. Here is a link with info on how to do this you might find helpful: https://support.google.com/chromebook/answer/183084?hl=en If a powerwash does not resolve the issue please contact Acer support for assistance. Contact information is posted here for your convenience: https://www.acer.com/ac/en/US/content/service-contact
Sorry, there was a problem. Please try again later.
