“New purchase and the screen goes black after entering code. I have tried many tips to no avail. Any help would be appreciate since my old laptop is not working..”
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We are sorry to hear your Acer laptop screen goes black during use and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. Regards, Acer America
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