Questions & Answers

Q: QuestionWhat is the warranty period for this monitor arm?

• A:Answer The parts and labor for this monitor arm are covered under a 1-year warranty from the manufacturer.

Q: QuestionWhat is the range of monitor sizes compatible with this mount?

• A:Answer This monitor mount is compatible with monitors that are between 17 and 32 inches.

Q: QuestionWhat is the weight capacity of the monitor arm?

• A:Answer The maximum weight capacity of this monitor arm is 19.8 pounds.

Q: QuestionWhat range of desk thickness can the clamp support. I have a thin desk (only 1/2 inch thick). Will the clamp work on it to support a monitor?

Asked 1 year ago by Michele.

• A:Answer Yes, the clamp will work with a 1/2 inch thick desk. The desk clamp supports desktop thickness from 10mm to 80mm, which is about 0.39" to 3.1". Since 1/2 inch is about 12.7mm, it is within the supported range. For best stability, please make sure the desk surface is flat, sturdy, and has enough edge space for the clamp to grip securely. If your desktop is very thin or made of delicate material, we recommend using the included protective pad or an additional reinforcement plate to help distribute the pressure.

  Answered 1 month ago by geekbuy

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