Questions & Answers

1-10 of 19 Questions
  • Question
    Do the furniture have to be brought from BestBuy for the Geek Squad installer to assemble?   (2 Answers)

    By Klaus November 21, 2013.

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      Answer

      No, I actually purchased a TV stand from Wal-Mart and I had neither the time nor patience to assemble it, so I called 1-800-GEEK-SQUAD and had them come out to my apartment and assemble it here for me. Best of luck!

      By techtoyz September 29, 2015.

    • Question
      Does the Geek squad deliver and assemble TV stands?   (1 Answer)

      By Linda July 31, 2016.

      Answers
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        Absolutely and they did a terrific job for me.

        By JTad August 26, 2016.

      • Question
        Will Best Buy assemble tv stand?   (1 Answer)

        By Anonymous May 29, 2017.

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          Answer

          Yes, this is the correct service for a Geek Squad Agent to come out to your home and assemble your new TV stand.

          By GeekSquadSupport May 30, 2017.

          • Brand Representative
      • Question
        If I buy a Best Buy tv stand and pay for assembly, will the Geek squad put it together AND remove an old tv even if I'm not buying a new tv?   (1 Answer)

        By Pat October 27, 2016.

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          Hi Pat, The Geek Squad is available to assemble your new TV stand. We also offer haul-away and recycling services for your old CE equipment. Generally, there is a small fee to haul-away your old unit (this can vary based on location and the laws that are in place in your state). You can call 1-800-GeekSquad to get specific details on haul-away and recycling for where you are located. Thanks!

          By GeekSquadSupport October 28, 2016.

          • Brand Representative
      • Question
        I need my new Home theatre components hooked up to wall mounted 65" 3D Viera plasma, what package do I purchase?   (1 Answer)

        I bought a new Marantz NR1604, 4 new Polk Audio speakers ( I already have a Klipsch center channel speaker), New Sony BDP-S5100 3D bluray player, new Monster MP HDP GreenPower 8-Outlet surge suppressor, 50 feet AWG14 oxygen-free copper speaker wire, and 4 speaker stands ( which also need to be assembled). At the present, the system now in place is connected directly to the plasma, which includes cable, a Panasonic bluray player, and malfunctioning Sony bluray player. I want Geek Squad to complete the assembly and install and also add a 4 year black tie protection plan. I am a disabled Vet and am unable to do the work myself, please tell me what else I need to purchase through Geek Squad to complete this project?

        By Jimmy a BestBuy Elite Plus customer November 24, 2013.

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        • Best 
          Answer

          Don't expect an answer online. Go to your Best Buy store, find a Geek Squad agent and give him/her the details. This is the only way to get help with your problem. The online service, if they did attempt to answer this question online, it would be wrong, or much more expensive than it should be. Best Buy sales agents are more likely to steer you to the perfect Geek Squad agent to make your setup clear, such as cost, work to be done, and a date and time when your setup should be completed. You've spent a considerable amount of money for your system, you deserve the respect, appreciation and professionalism that should also come with it. Find your answers in a "Live" person to person manner. You'll be glad you did.

          By Anonymous November 27, 2013.

        • Question
          I'm buying a 50" TV and paying to have the Geek Squad deliver and set up everything. Can I get a special discounted price for having them assemble a tv stand also?   (1 Answer)

          By Margaret January 6, 2017.

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            Typically, you do get a discount when you bundle services. They would all need to be purchased at the same time to receive a discount.

            By Andrew January 12, 2017.

            • Top 1000 Contributor
        • Question
          If I already have Geelk Squad service for an existing product do I have to buy Geek Squad assembly again?   (1 Answer)

          By Anonymous January 1, 2017.

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            I'm not sure what you are referencing. But, having an Agent come out to your home to assemble furniture would be at an additional cost.

            By Rayna January 4, 2017.

            • Top 1000 Contributor
        • Question
          Does the geek squad assemble a dresser?   (1 Answer)

          By Anonymous December 5, 2016.

          Answers
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            Answer

            This service is for the assembly of entertainment furniture, like TV stands.

            By Rayna January 4, 2017.

            • Top 1000 Contributor
        • Question
          For TV stand assembly. Assembled and shipped? Or shipped and assembled in home?   (1 Answer)

          By Louise June 18, 2016.

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            I went "shipped and assembled in home". Couldn't be happier with results!

            By JTad August 26, 2016.

          • Question
            Furniture assembly   (1 Answer)

            I need the assemble instructions on a desk I purchase on line from Best Buy. the model # is 9843096. the direct PO Number is NCLDYJ, the OMS # Is 000000235044591, my customer order # is BBY01-752956006110. P{lease e-mail me the instructions. Thanks

            By Lady September 25, 2015.

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            • Best 
              Answer

              The assembly instructions would come from the manufacturer of the desk you purchased.

              By Andrew January 12, 2017.

              • Top 1000 Contributor

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