Questions & Answers

Q: QuestionWill the Geek Squad technician connect the doorbell to my existing network?

• A:Answer Yes, the technician will connect the smart doorbell to your existing wireless network or a Smart Hub that you provide.

Q: QuestionDo I need to do anything before the Geek Squad agent arrives?

• A:Answer Yes, please print your Geek Squad confirmation email and have it ready for the agent.

Q: QuestionWill the Geek Squad technician discuss the installation process with me before starting?

• A:Answer Yes, upon arrival, the technician will discuss the scope of work to ensure the services meet your needs and expectations.

Q: QuestionHow do I schedule the installation after purchasing this add-on?

• A:Answer After your order is complete, you'll receive an email with a redemption code. You can then call 1-800-GEEK SQUAD to schedule your appointment.

Q: QuestionWhat does the Add-On Video Doorbell Install service include?

• A:Answer This service includes replacing your existing doorbell with a smart doorbell, adding it to your wireless network, and demonstrating how to use the new system.

Q: QuestionI have a ring doorbell that is not working and I had to purchase a new Ring Video Doorbell Pro and a Ring Chime Pro. I need to have the Ring Doorbell and Ring Chime installed by a professional installer.

Asked 3 years ago by Joanne.

• A:Answer Call Geek squad they would help you

  Answered 8 months ago by DonnaWVerified Purchase

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Q: QuestionI don't have a pre-existing doorbell system. Do you do the hardwired setup as well?

Asked 6 years ago by Bharath.