“The right side ear piece has cracked on my Shokz mini. Will Shokz repair or replace?”

1-2 of 2 Answers

• Hello -Shokz here! We're sorry to hear your OpenRun mini has broken. All Shokz come with a 2-year warranty. Please visit our website to submit your claim, and click "Support" to submit a warranty claim or to contact our Customer Happiness Team. Thank you!

  Answered by Shokz 4 months ago

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• If you either bought the guarantee at the store, or registered your product with Shokz, they will replace it. You either go to the store with your receipt or get online. You just pay the difference in price, if any. They have a 2 year guarantee.

  Answered by CarmenS 2 years ago

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