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Used device comes with a little card with a barcode for registering it with the company. Their customer service may be able to help you with this situation. I would suggest that you return them to the store or place that you purchased them from originally because most companies have a return policy. And all you have to do is inform them that the device does not sit comfortably as it is designed.
Sorry, there was a problem. Please try again later.Typical best buy return policy for devices you buy from them, nothing special or exclusionary for these particular headphones
Sorry, there was a problem. Please try again later.The standard return policy applies
Sorry, there was a problem. Please try again later.
