Questions & Answers

Q: QuestionDoes the Aiper SG 800B require any cords for operation?

• A:Answer No, the Aiper SG 800B is completely cordless, making it hassle-free to use.

Q: QuestionHow does the Aiper SG 800B handle debris collection?

• A:Answer It uses a simple nylon holding tray to collect debris, eliminating the need for bags or baskets.

Q: QuestionDoes the Aiper SG 800B have auto-parking capabilities?

• A:Answer Yes, it automatically parks near the pool's wall after cleaning or when the battery is low.

Q: QuestionHow long can the Aiper SG 800B clean on a single charge?

• A:Answer The Aiper SG 800B can clean for up to 90 minutes on a single charge.

Q: QuestionHow long does it take to fully charge the Aiper SG 800B's battery?

• A:Answer The battery takes approximately 2.5 hours to fully charge.

Q: QuestionWhat is the cleaning area capacity of the Aiper Seagull 800B?

• A:Answer The Aiper Seagull 800B can clean pools up to 850 sq. ft.

Q: QuestionThe SG 800B and the S800 models both specify use in above ground pools, but the photos are all for hard surfaced in-ground pools. Will either of these units safely clean an above ground pool with a standard vinyl liner?

Asked 1 year ago by Forrest.

• A:Answer Our SG 800B and S 800 are both safely capable of cleaning flat and wrinkle-free above-ground vinyl lining pools.

  Answered 1 year ago by AIPER

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Q: QuestionHello - can this cleaner be used in a tanning ledge pool that is only 10" deep?

Asked 1 year ago by Terri.

• A:Answer Our SG 800B is suitable for swimming pools with flat bottom and no slope. Its body needs to be completely immersed in water when normally working. Therefore, we recommend that the water depth of the pool may be at least 23.6".

  Answered 1 year ago by AIPER

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Q: QuestionWill this collect fine debris and settled dirt that collects on bottom. Without a filter bag, it seems like this will just disperse the dirt into the water

Asked 1 year ago by JimG.

• A:Answer Our pool cleaner SG 800B comes with a fine Filter Tray with a pore size of 180 microns. Its Filter Capacity is 2L.

  Answered 1 year ago by AIPER

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Q: QuestionCan this handle the incline of my deep end

Asked 2 months ago by CharlesI.

• A:Answer Thanks for your interest in our cordless robotic pool cleaner SG 800. It is suitable for pools that have flat floors and no slopes up to 860 sq.ft. It generally takes 2.5 hours to charge and can run continuously for 90 minutes. Should you need any other assistance, please feel free to contact our customer support via email at [email protected]. We are always ready to help.

  Answered 3 weeks ago by AIPER

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Q: QuestionWhere can I find replacement parts for the Aiper - SG 800B cordless robotic pool vacuum? I cant find them online anywhere

Asked 4 months ago by Anonymous.

• A:Answer Thanks for your interest in our cordless robotic pool cleaner SG 800. If you need any replacement part, please contact us via email at [email protected]. We are always ready to help.

  Answered 2 months ago by AIPER

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Q: QuestionHas anyone had this product rip their pool liner? Also when you pick it up and its on its side does it dump anything back into the pool?

Asked 6 months ago by customer.

• A:Answer Thanks for your interest in our cordless robotic pool cleaner SG 800. Please feel rest that the device will not rip the pool liner as all parts that could touch the liner are with no sharp edges. Usually, the debris won't come back to the pool. If the issue occurs, to further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please confirm that whether the left and right buckles of the device are not damaged or broken, and can close both sides of the device normally. If the buckles are damaged or broken, you need to check whether the installation is damaged. If so, you need to replace the whole device. If not, you can replace the left and right buckle accessories; 2. Please lift the device from the bottom of the water to the surface slowly; 3. Please check whether the filter inside the device is damaged; 4. Please check whether the water inlet baffle at the bottom of the device is out of trouble/damaged, and whether it can be opened/closed normally. If you encounter any issues with your machineplease feel free to contact our customer support via email at [email protected].

  Answered 4 months ago by AIPER

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Q: QuestionWill this work on pools that are deeper in the middle or will the vacuum get stuck there?

Asked 9 months ago by Cindo.

• A:Answer Thanks for your interest in our cordless robotic pool cleaner SG 800B. It is suitable for pools that have flat floors and no slopes up to 860sq. ft (80㎡). Should you need any other assistance, please feel free to contact our customer support via email at [email protected]. We are always ready to help.

  Answered 8 months ago by AIPER

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Q: QuestionCan you purchase a replacement plug?

Asked 1 year ago by KarenD.

• A:Answer yes

  Answered 11 months ago by StevenS

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Q: QuestionWill this filter the algae that settles on the bottom or just mix it into the water

Asked 1 year ago by SPO.

• A:Answer it will pick up loose but not scrub it

  Answered 11 months ago by StevenS

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Q: QuestionHow long does the battery last

Asked 1 year ago by Hounddog.

• A:Answer The robot runs approximately 90 minutes

  Answered 1 year ago by JeffVerified Purchase

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Q: QuestionWill this work with round pools?

Asked 1 year ago by Freddapuss.

• A:Answer Absolutely. Thats what i have.

  Answered 1 year ago by JeffVerified Purchase

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Q: QuestionWhat‘s the HP of this vacuum?

Asked 1 year ago by Toni.

• A:Answer Our SG 800B can clean up dirt and debris, filtering up to 22 GPM of your pool’s water while working.

  Answered 1 year ago by AIPER

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