A:AnswerHi. This is Cristy from TracFone Wireless. To properly address your inquiry, please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
A:AnswerHi. This is Katrina from TracFone Wireless. All New TracFone Smartphone releases will no longer have Triple Minute Plan benefits. However, TracFone customers who will do an upgrade from the current TracFone device (with or without Triple Minute Plan) will have the Triple Minute benefit as a promotion for upgrading to a new handset (Smartphone). Thank you!
A:AnswerGo to tracfone.com and establish an account, or login if you have one, and you have fast access to your remaining time, as well as the ability to buy additional time or perform other tasks related to your phone.
A:AnswerHi. This is Glen from TracFone Wireless. We're sorry that you're having trouble with your phone. Chat with us at http://bit.ly/2qdrKHH so we can check your account and address your question and concerns. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
A:AnswerI have not encountered this problem with my phone, but an internet search comes up with either a poor signal from the cell network your phone is trying to use or you inadvertently entered an invalid code (entered an * or # on the phone and it is an invalid code entered. Hope this helps. If not, try entering "Connection problem invalid MMI code" in an internet search engine like Google.
A:AnswerYES. This phone is WIFI capable. The WIFI is on by default. You must click the icon on the main screen to turn it off.
The "Anonymous" answer is WRONG.
A:AnswerHi. This is Katrina from TracFone Wireless. You can add minutes by texting ADD to 611611. We can also help you with it. Please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.