“My Altec Lansing model IMW577-AB-TA that I received as a gift less than 2 years ago doesn't take a charge anymore. I've tried both the DC IN 5V AND USB ports to no avail. Can this be remedied?”

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• Hi there - Please contact us at 1-855-292-4087 and we'd be happy to assist you!

  Answered by AltecLansingCustomerServ 5 years ago

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• I have only had my speaker a year and have not had any problems. Try another cord and if this doesn’t work, I would suspect a bad battery. Call manufacturer for further advice.

  Answered by Sandy 6 years ago

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