“I bought 3 sets of AL Nanobuds2.0 about a month ago. Today, the volume of one set went down to almost nothing. the other 2 sets still working fine. How can I fix that? These were bought in Michigan while being on a business trip. Now I'm in Israel.”

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• Return with proper paperwork and ask for a refund .

  Answered by Udellc 3 years ago

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• Hi there - We're sorry you're experiencing this with our MZX5000 NanoBuds 2.0. Please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), or by e-mail at [email protected]. We'd be happy to assist you!

  Answered by AltecLansingCustomerServ 4 years ago

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