“I purchased the 15.6 yesterday. I got my email and the Smart Frame app to bind to the device. But pictures are not being received on the device.”
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Please give us a call at 866-580-1978 opt 2 and we'll walk you through the process.
Sorry, there was a problem. Please try again later.Please make certain after you bind to the frame for the first time that you go into settings/user management to accept the new user that just requested to bind. You should then be able to receive the pics/videos. If you are continuing to have problems please contact our tech support dept at 866-580-1978. We will be more than happy to further assist you.
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