Questions & Answers

Name: Aluratek - 15.6" Touchscreen LCD Wi-Fi Digital Photo Frame - Black
Brand: Aluratek
SKU: 6339099
Price: 75.99 USD
Rating: 4.1 (249 reviews)

Aluratek - 15.6" Touchscreen LCD Wi-Fi Digital Photo Frame - Black

Model:: AWS15F; |
SKU:: 6339099

User rating, 4.1 out of 5 stars with 249 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 78 questions

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QuestionDo phone have to be connected to WiFi or can pics be sent remotely from other locations?
Asked 5 years ago by Susan.
- Answer Three ways to transfer pictures are via an app on your phone from anywhere, via an email sent to a specific email address with your frame ID in the subject line or use a memory stick or card.
  Answered 5 years ago by Chris
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QuestionWhen you send a picture from a phone, can it instantly display or do you have to download, choose pic, and it displays on that menu screen? Seems like a lot of work for a grandparent? Trying to gift to an older grandma.
Asked 6 years ago by Karebear.
- Answer The picture just appear on the frame. If you set it up for them, you will see how it works. I purchased one of these frames for my aunt. My father recently passed away and she wanted all his photos and our trip photos. :-) Most of my photos were on my cell phone (iPhone) and it was very easy. I set the account up, then from the app I chose file and clicked on 8 (photos) and hit send. Then they would down load on the frame. I also tried doing one in the store as I was in there asking a question. When I got home it was uploaded. My question was could I save the photos to a USB drive. The salesman was helpful and couldn't find an answer, he seems to believe I can do this from the frame; I've email the company and waiting on a reply. The reason why I want to download the photos on to a USB are two fold should she delete them by accident she has a back up, also when I travel I want her to get the pictures on the frame. I uploaded a few videos and have over 700 photos for my Aunt. She will just have to plug it in and turn it on. Hope this reply helps
  Answered 5 years ago by TomC4T
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QuestionDoes my elderly mom need wifi in her house in order for the frame to work or for me to send photos to it via my iPhone?
Asked 5 years ago by Gift.
- Answer Yes, the frame needs to be connected to wifi for you to sent pictures to you via your phone. Once it is saved to the internal memory, you can run the slideshow without wifi.
  Answered 5 years ago by AluratekSupport
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QuestionCan more than one phone pair to the frame, so multiple people may download photos directly to it?
Asked 6 years ago by Photo.
- Answer Yes. Easy to connect multiple phones, tablets and computers. Also accepts USB memory stick and other sources.
  Answered 6 years ago by FsF1
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QuestionIs there a limit to SD card capacity?
Asked 5 years ago by njnj.
- Answer For this model we recommend 128GB or less.
  Answered 5 years ago by Aluratek
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QuestionCan the photos have background music that you add to it
Asked 5 years ago by Stacy.
- Answer Yes, you can do slideshow with background music.
  Answered 5 years ago by AluratekSupport
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QuestionWhat is the aspect ratio for this frame?
Asked 2 years ago by Julie.
- Answer Resolution - 1920 x 1080 (16:9 aspect ratio)
  Answered 2 years ago by Aluratek
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QuestionDes this unit have an on/off switch or does it have to be unplugged to turn it off?
Asked 3 years ago by Marl.
- Answer This unit has an on and off button on the back.
  Answered 3 years ago by Aluratek
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QuestionIs there a 'wall hanging' option?
Asked 4 years ago by dutch50.
- Answer The frame has two slot hook wall hangers on the back of the frame.
  Answered 4 years ago by Aluratek
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QuestionWhat size is the screen? Is 15:6 the size of the frame or the size of just the screen.
Asked 4 years ago by fototim.
- Answer 15.6" is the diagonal size of the LCD.
  Answered 4 years ago by Aluratek
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QuestionDoes it have a battery? Will it work without a cord?
Asked 4 years ago by Anonymous.
- Answer No battery. Must stay plugged in...
  Answered 4 years ago by DannyP
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QuestionOf the 16 gb memory how much is available to store pictures and how much is for the operating system?
Asked 4 years ago by Kellce.
- Answer 11-12 GB is available for storage.
  Answered 4 years ago by Aluratek
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Questionhow long can one photo be shown? I want to show the same photo for several hours/ half day.
Asked 5 years ago by marcia.
- Answer In slideshow mode the longest interval is 5min. If you want to show one picture all day or half day you can pause the slideshow on one photo and it will stay there until you change it.
  Answered 5 years ago by Aluratek
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QuestionIs there a way to have the frame cycle through both photos and videos- or do you have to switch back and forth between photos and videos manually? It seems absurd that it wouldn’t have the capacity for that for $200.
Asked 5 years ago by Shutter.
- Answer At this time you must select if you want to play photos or videos. We hope to have this functionality in the future.
  Answered 5 years ago by Aluratek
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QuestionDoes it have a remote and not have to go thru cell phone app?
Asked 5 years ago by Clif.
- Answer It does not have a remote.
  Answered 5 years ago by CommunityAnswer
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QuestionWhat is maximum capacity SD card for the frame? I purchased 64GB ultra plus San Disk. Will the frame accept higher GB?
Asked 5 years ago by Babyboomer.
- Answer The frame supports SDHC cards so it takes the larger cards. 64gb is no problem.
  Answered 5 years ago by Joseph
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QuestionCan this photo frame be set up to display the date the photo was taken?
Asked 6 years ago by Stetson.
- Answer No, it can not.
  Answered 6 years ago by DawnFic
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QuestionDo you have to purchase an App in order to transfer pictures. If so, what is the cost? Thank you, M. Roach
Asked 1 week ago by Mimi.
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QuestionDo you have unlimited pictures that you can download to the picture frame?
Asked 1 month ago by Justasking101.
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QuestionCan 2 frames have the same account log in? So the 2 frames get the same picture? Or if I buy a new frame can the pictures from my old one transfer over?
Asked 2 years ago by Nick.
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Showing 1-20 of 78 questions

Questions & Answers

Aluratek - 15.6" Touchscreen LCD Wi-Fi Digital Photo Frame - Black

Q: QuestionDo phone have to be connected to WiFi or can pics be sent remotely from other locations?

Q: QuestionWhen you send a picture from a phone, can it instantly display or do you have to download, choose pic, and it displays on that menu screen? Seems like a lot of work for a grandparent? Trying to gift to an older grandma.

Q: QuestionDoes my elderly mom need wifi in her house in order for the frame to work or for me to send photos to it via my iPhone?

Q: QuestionCan more than one phone pair to the frame, so multiple people may download photos directly to it?

Q: QuestionIs there a limit to SD card capacity?

Q: QuestionCan the photos have background music that you add to it

Q: QuestionWhat is the aspect ratio for this frame?

Q: QuestionDes this unit have an on/off switch or does it have to be unplugged to turn it off?

Q: QuestionIs there a 'wall hanging' option?

Q: QuestionWhat size is the screen? Is 15:6 the size of the frame or the size of just the screen.

Q: QuestionDoes it have a battery? Will it work without a cord?

Q: QuestionOf the 16 gb memory how much is available to store pictures and how much is for the operating system?

Q: Questionhow long can one photo be shown? I want to show the same photo for several hours/ half day.

Q: QuestionIs there a way to have the frame cycle through both photos and videos- or do you have to switch back and forth between photos and videos manually? It seems absurd that it wouldn’t have the capacity for that for $200.

Q: QuestionDoes it have a remote and not have to go thru cell phone app?

Q: QuestionWhat is maximum capacity SD card for the frame? I purchased 64GB ultra plus San Disk. Will the frame accept higher GB?

Q: QuestionCan this photo frame be set up to display the date the photo was taken?

Q: QuestionDo you have to purchase an App in order to transfer pictures. If so, what is the cost? Thank you, M. Roach

Q: QuestionDo you have unlimited pictures that you can download to the picture frame?

Q: QuestionCan 2 frames have the same account log in? So the 2 frames get the same picture? Or if I buy a new frame can the pictures from my old one transfer over?

QuestionDo phone have to be connected to WiFi or can pics be sent remotely from other locations?

QuestionWhen you send a picture from a phone, can it instantly display or do you have to download, choose pic, and it displays on that menu screen? Seems like a lot of work for a grandparent? Trying to gift to an older grandma.

QuestionDoes my elderly mom need wifi in her house in order for the frame to work or for me to send photos to it via my iPhone?

QuestionCan more than one phone pair to the frame, so multiple people may download photos directly to it?

QuestionIs there a limit to SD card capacity?

QuestionCan the photos have background music that you add to it

QuestionWhat is the aspect ratio for this frame?

QuestionDes this unit have an on/off switch or does it have to be unplugged to turn it off?

QuestionIs there a 'wall hanging' option?

QuestionWhat size is the screen? Is 15:6 the size of the frame or the size of just the screen.

QuestionDoes it have a battery? Will it work without a cord?

QuestionOf the 16 gb memory how much is available to store pictures and how much is for the operating system?

Questionhow long can one photo be shown? I want to show the same photo for several hours/ half day.

QuestionIs there a way to have the frame cycle through both photos and videos- or do you have to switch back and forth between photos and videos manually? It seems absurd that it wouldn’t have the capacity for that for $200.

QuestionDoes it have a remote and not have to go thru cell phone app?

QuestionWhat is maximum capacity SD card for the frame? I purchased 64GB ultra plus San Disk. Will the frame accept higher GB?

QuestionCan this photo frame be set up to display the date the photo was taken?

QuestionDo you have to purchase an App in order to transfer pictures. If so, what is the cost? Thank you, M. Roach

QuestionDo you have unlimited pictures that you can download to the picture frame?

QuestionCan 2 frames have the same account log in? So the 2 frames get the same picture? Or if I buy a new frame can the pictures from my old one transfer over?