“Just unboxed my Aluratek 9" photo frame, and it will not power up. What could be the problem.”

1-2 of 2 Answers

• The issue is either the power adapter or a defective power supply. Take it back to the retailer or contact [email protected].

  Answered by Aluratek 4 years ago

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• In our experience, the frame should power up when you plug it in. If it doesn't after a couple tries unplugging and re-plugging, I would take it back.

  Answered by Scoop 4 years ago

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