1-1 of 1 Answer
Thanks for the note on the adapter. See my notes below on setup and how to reset the unit and see if this helps. Don't wait too long to simply return the unit for a refund or replacement. These units are not compatible with all vehicles. So test things out quickly. NOTES ON COMPATIBILITY If the CarPlay or Android Auto icon on your car stereo does not show unless your iPhone or Android phone is plugged into the car -- directly via USB -- then the adapter will likely not work with your vehicle. Some vehicles only get the app from the phone and do not have the software built into the vehicle. The CarPlay or Android Auto icon must show even when your phone is not directly connected to the vehicle via USB cable. There are some exceptions with certain models where the icon will show but the phone still needs to be directly connected for the vehicle to use the software off the phone. In some cases the adapter will not be able to use all features of the vehicle stereo. SETUP Once plugged in and the vehicle is on, connect your phone's Bluetooth to the Aluratek CarPlay or Android Auto adapter. It is ok if your Phone's Bluetooth is also connected to the vehicle's Bluetooth as well...but make sure the phone is connected to the Aluratek adapter. You can disconnect from the unit and reconnect to establish a better connection if needed. - Note: You should not need to use your car or phone WIFI for this, not unless the Bluetooth does not work.
Sorry, there was a problem. Please try again later.