Questions & Answers

Q: Questioncan I search the web and use google earth?

Asked 5 years ago by coco.

• A:Answer Hello coco, this device has multiple web browsers you can choose from to browse the internet. Unfortunately Google Earth is not supported on Fire tablets at this time.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questionhow do I add protection of 2 years to my tablet for 49.99

Asked 5 years ago by etta.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer You can call them store you bought it from if its not too late and if it is you can ask if they have a phone number you can call to add the protection.

  Answered 5 years ago by MJRandallVerified Purchase

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Q: Questioncan i use zoom with this

Asked 5 years ago by ron.

• A:Answer Yes, you can use Zoom with this.

  Answered 5 years ago by CommunityAnswer

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Q: Questionwill the spectrum tv app from google play work with it also?

Asked 5 years ago by gmsl.

• A:Answer Hello gmsl, Fire tablets connect to the Amazon App Store, which Spectrum TV is available on.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you call on this device and can you use it for virtual visits with your doctor?

Asked 5 years ago by Faye.

• A:Answer I never made any calls. The camera is pretty clear so I'm sure you can do virtual visits with your doctor by using zoom or any other video apps.

  Answered 5 years ago by CvdiamondVerified Purchase

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Q: QuestionI bought this for my 87yr old grandmother to read books on. Is there a way to remove all the shortcuts from the home screen? They confuse her. She only needs the Kindle app.

Asked 5 years ago by MrsCox.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Most apps can be removed it you hold on the icon and then select remove.

  Answered 5 years ago by Kaykay

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Q: Questiondoes this tablet access to Google apps. like can I set my email account up and can this tablet receive information for training purposes also can tablet support ZOOM???

Asked 5 years ago by lenipoo.

• A:Answer Hi there! You are able to set up your Gmail account as well as access Zoom on this tablet. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you Bluetooth it to your phone so a child can watch cartoons on it while riding in a car

Asked 5 years ago by Kinsley.

• A:Answer Hi Kinsley, The tablet does have Bluetooth built into it however, you cannot Bluetooth a video on it from another device. Depending on your cellular provider you my best able to utilize your smartphone as a hotspot to the device. I would advise contacting them for the specific terms before you do. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionDoes it have a SIM card slot

Asked 5 years ago by Well.

• A:Answer Hi There Unfortunately this does not have a SIM card slot in the device. You could however utilize a hotspot with your mobile service via a hotspot device or your smartphone. You would just need to contact your carrier for your terms and conditions. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionMy 5 yr old grandson loves to play Minecraft and roblox. Is this good for that???

Asked 5 years ago by Gracie.

• A:Answer Hello, the Amazon app store has Minecraft and Roblox, and the tablet is designed with gaming in mind. I believe your son would enjoy it!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questionhow to change font size for reading

Asked 5 years ago by DOUG.

• A:Answer Hello! You can change the font size for reading within the Kindle app. Touch the screen across the top of the page and a menu will drop down. If you click on "Aa" it will give you options on changing your font. You should be able to adjust the size, color, font type, and other things. I hope that helps! Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questionif I buy this tablet can be use in Mexico?

Asked 5 years ago by Chava.

• A:Answer Hello Chava, Yes the Fire HD 10 tablet can be used anywhere you have access to wifi, though some content my be restrained due to region availability. Hope this helps!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionCan you telemedicine on this device and does have a camera and microphone

Asked 5 years ago by KBUG.

• A:Answer Hey there. Yes to all of the above. You can telemedicine on this tablet and the tablet has a front and rear facing camera with a microphone. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionWill zoom app work on this device?

Asked 5 years ago by PK.

• A:Answer Yes and very well too!!

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionHi 1. Can I use a Flash Drive with this? 2. Can I access Google Docs? Thx

Asked 5 years ago by Robbie.

• A:Answer Hi Robbie! There are ways to connect a flash drive using an OTG adapter but your best bet is to use a micro SD card. This device can be expanded up to 512GB with a micro SD card. There isn't a Google Docs App available on this device at this time but it looks like you can access it through the web browser. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionDoes the Fire HD 10 take good pictures?

Asked 5 years ago by Grandmama.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Yes, just as long as no one is moving cause then you get that blur it also records video.

  Answered 5 years ago by MJRandallVerified Purchase

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Q: Questionphone calls and text messages

Asked 5 years ago by rnov.

• A:Answer Hi There, Were you looking to see if this device was able to make phone calls and send text messages? If so, there is no cellular technology built into this. You would be able to download a program like Skype, or even utilize the Amazon Alexa applicaton to make a phone call on it. There is no native messaging application built into it but there are messaging clients that you can download through the Amazon App store. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionDoes it take good videos

Asked 5 years ago by Bird.

• A:Answer Yes

  Answered 5 years ago by CvdiamondVerified Purchase

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Q: Questioncan this be connected to wireless printer

Asked 5 years ago by Anonymous.

• A:Answer Hello, yes it can depending on the model of printer being connected to. Here are instructions on how to add a printer when printing a PDF: In order to print a PDF, download an office program or PDF viewer from the Amazon Appstore. Select the menu icon (three vertical dots) or select File for the item you wish to print then select Print. Select Save as PDF then select All printers.... Locate the IP address for your printer (refer to your printer's product's user guide). Select the Add Printer icon (plus sign) to add a printer manually using the IP address of the printer.

  Answered 2 years ago by Amazon Devices Customer Support

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