Questions & Answers

Q: QuestionWill Best Buy set-up the device in my home. If so, what would be the estimated cost to do so?

Asked 5 years ago by ldngcv.

• A:Answer Hi, You would have to contact your local Best Buy regarding that, this is just a page for product questions. I apologize.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionWill it work with echo show 5 so I can get music through out the house like the echo dot used to?

Asked 5 years ago by Dodge012.

• A:Answer Hello, Yes, this can be added to a speaker group and play multi room music with older generations. Hope this helps. Have a good day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan I connect via phone bluetooth and use this as a speaker without internet connection?

Asked 5 years ago by golddust.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal

• A:Answer You can bluetooth them but it will still need either home or phone internet so far I'm still trying to make them work without my internet

  Answered 5 years ago by Lightbright

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Q: QuestionIs this waterproof-can it be outside

Asked 5 years ago by JWK.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal

• A:Answer Hello, JWK! The Echo is not a waterproof speaker. You can use it outside, but it would need WiFi access to use all of the speakers capabilities. It would also need to be plugged into an outlet for power. I hope that helps answer your questions. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionWill BestBuy be selling the All New, Made For Amazon Battery Base for the new echo?? will the old Echo remote controls, made for echos not fire tv, work on this model? with the Battery Base can you leave it always on the base and alway plugged in

Asked 5 years ago by scott.

• A:Answer works well with Echo 4th Generation leave in lamp base and turned on ALEXA will turn it on and off

  Answered 5 years ago by HOMEHELPER

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Q: QuestionThe description says that this speaker has a premium sound. What does it mean? What makes the sound premium?

Asked 5 years ago by GEVSea.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal

• A:Answer Hello, GEV73! The Echo will deliver premium sound by delivering clear highs, dynamic mids, and deep bass for rich, detailed sound that automatically adapts to any room. I hope that helps! Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionWhat is the max RMC power?

Asked 5 years ago by GEVSea.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal

• A:Answer 14 watts

  Answered 2 years ago by gripwlsVerified Purchase

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Q: QuestionIs it Wi-Fi 6 compatible? Does it connect to 5 GHz network?

Asked 5 years ago by Bill.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal

• A:Answer Hello, Bill! Here are the specifications for WiFi connectivity on the Echo 4th Generation: Dual-band wifi supports 802.11a/b/g/n/ac (2.4 and 5 GHz) networks. Does not support connecting to ad-hoc (or peer-to-peer) wifi networks. I hope that helps answer any questions you may have! Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionIs there a sound->out jack on this? auxiliary? optical? (i know thats a stretch).

Asked 5 years ago by matt.

• A:Answer Thanks....but....I'm not sure which one is "the" how-to video ... got a link?

  Answered 5 years ago by matt

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Q: QuestionWill this work with 888 smart locks from Kwikset?

Asked 5 years ago by S10pluszagg.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal

• A:Answer Hello, Curious2! Yes, that lock is Alexa compatible. In order to make it work with your Echo devices, you can go to the Alexa app and enable the Kwikset skill. This will link the accounts and allow Alexa devices access to your Kwikset devices. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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