“Should the Echo device stop accepting instructions after it's been playing music for a while? Currently, I need to push the reset button for it to accept a new instruction - for example to play different music - after it's been playing a while.”
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This happened to us as well. I unplugged the device, waited a few seconds and it was fine after that. I understand that happens when the device gets confused but why it happens after it's been playing music for a while is beyond me, but that's what happens. Have not found a better solution than unplugging for a few seconds.
Sorry, there was a problem. Please try again later.Hello Eddie! There may be a software issue with your device if this is occurring. You can say "Alexa, check for updates." to see if there are any updates needed. Also, if you are using a 3rd party music service (such as Apple Music Spotify) you may need to unlink and relink your accounts to see if that fixes it. If you have further issues with this, reach out to Amazon customer service to troubleshoot additional possibilities. I hope this helps answer your question and that you have an awesome day!
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