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Sorry, there was a problem. Please try again later.go to Amazon and create an account
Sorry, there was a problem. Please try again later.Be sure to hold the button with a white dot on it until the ring changes colors. Also be sure that the Alexa app and your device is updated to the latest software because that can also cause issues. Try standing close to the device with your phone as it is pair. You may also consider restarting both the dot and phone before trying to pair. In the app you may also want to check to make sure it is not reported stolen or attached to another amazon account because those things can cause issues. You can call amazon's customer service and give them the DSN # and have them check for you as well.
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