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Questions & Answers

Page Showing 41-60 of 119 questions
  • QuestionIs it compatible with Alexa plus

    Asked by Bo.

    • Answer Dear Bo, Thank you for your question! We're happy to clarify Alexa Plus compatibility with the Echo Dot (5th Gen, 2022 Release). Alexa Plus Compatibility: Yes, the Echo Dot (5th Gen) is compatible with Alexa Plus. Alexa Plus is Amazon's premium subscription service that provides advanced features and enhanced capabilities across all compatible Alexa devices, including the Echo Dot. What You Get with Alexa Plus: Advanced voice features and improved Alexa capabilities Priority customer support Enhanced smart home automation options Additional personalization features How to Get Started: Simply set up your Echo Dot using the Alexa app, and you can subscribe to Alexa Plus directly through your account settings. You'll have access to all the premium features on your device. Note: Alexa Plus is an optional subscription service. (Free for Amazon Prime Members) Your Echo Dot works great with standard Alexa features at no additional cost. If you have any other questions about Alexa Plus, setup, or features, please feel free to reach out to us at 1-888-280-4331 or through the Alexa app. Thanks for reaching out and have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes Echo Dot work with my TV

    Asked by FLORIDABOBBY.

    • Answer Hi FloridaBobby! Yes, Echo dot and other echo devices can work with you TV, but how they interact depends entirely on the type of TV or streaming device you own. You can use it either to control you TV with voice commands or act as an external audio speaker. Most major brands have built-in Alexa compatibility. You just need to download your TV brand's specific "smart skill" (For example Samsung had "smartThings", LG is "ThinQ") inside your smartphone's Alexa app. This will allow you to say "Alexa, turn on the living room TV" for example. Hope this helps, have a great day

      Answered by Amazon Devices Customer Support

  • QuestionDoes this model have the digital clock display?

    Asked by DigitalClockDisplay.

    • Answer Hello DigitalClockDisplay and thank you for your question! No, the echo dot does not have a digital clock face. If you are looking for a small speaker with a screen feature Amazon does offer the echo Spot or the echo Show 5. Hope this helps! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWill this play my amazon prime music?

    Asked by George.

    • Answer Hello George, yes you can listen to your Amazon Prime Music through the Echo Dot. When you set it up for the first time it will default to your Prime Music. You can also ask Alexa to play music from other services like Spotify, Pandora, IHeartRadio and much more. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionIs it free? The service is it free Alexis?

    Asked by Bob.

    • Answer Hello Bob, there is no cost to use the standard Alexa service. You will need a free Amazon account and that's it. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan I ask it to send an email to my home computer

    Asked by marylee.

    • Answer Hi Marylee, No — the Echo Dot (5th Gen) can’t directly send emails to your computer. It supports things like Alexa messages and reminders, but not full email sending. Hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionHAS CLOCK?

    Asked by M.

    • Answer Hello M and thank you for your question! The Amazon echo dot smart speaker does not have an LED screen to display time/temperature/weather. You can use your voice to ask "Alexa, what time is it?" and the echo dot will audibly respond with the correct time. Hope this helps! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionHow muchas it will be to receive ot in Puerto Rico?

    Asked by Anonymous.

    • Answer Shipping costs to Puerto Rico can vary depending on the seller and delivery option. I recommend checking directly on Best Buy’s website during checkout, as it will show the exact shipping fee and delivery time for your location.

      Answered by Rishi

  • QuestionHow muchas to send it to puerto rico?

    Asked by Papo.

  • QuestionCan I have the echo in my covered patio and when not in use have it covered would it be ok??

    Asked by MelG.

    • Answer Yes

      Answered by JessicaN

  • QuestionDoes the alexa device have a headphone jack? I use this to feed to my older stereo system.

    Asked by PaulM.

    • Answer It’s doesn’t but you’ll love it either way

      Answered by PatriciaR

  • QuestionHi can you get serious xm thru any of the Alexa devices

    Asked by Nonnie.

    • Answer Nev we rvtried but i believe so

      Answered by JessicaN

  • QuestionWhat color is the cord that comes with the black Echo Dot? One reviewer said that it came with a white cord. True?

    Asked by LP.

    • Answer Ours came with a black cord

      Answered by MaryB

  • QuestionDoes it have a camera or just motion sensor

    Asked by AnitaY.

    • Answer Both!

      Answered by TomariC

  • QuestionCan you ask to call 9111

    Asked by Liz.

    • Answer Yes

      Answered by JessicaN

  • QuestionDoes it need a battery base?

    Asked by Anonymous.

    • Answer No battery needed but it does need an outlet.

      Answered by User1

  • Questioncan you turn the tv on

    Asked by kathy.

    • Answer Yes

      Answered by AlaynaE

  • QuestionCan the echoes alarm speak in a voice? If so can I choose the voice?

    Asked by JimHamilton.

    • Answer It can speak in a few “voices” but if your intent is to use different accents….it doesn’t do that.

      Answered by MaryB

  • QuestionDoes the sct as wifi extender?

    Asked by MaryS.

    • Answer No

      Answered by Ev01

  • QuestionCan you use apps like YouTube Music, MyTuner & You Radio with this speaker?

    Asked by Anonymous.

    • Answer I know you cant use youtube music. It has a select few it works with like spotify, pandora and amazon music i know do work with it

      Answered by JerryL