Questions & Answers

Q: QuestionDoes this Echo Show have a touch screen?

• A:Answer Yes, the Echo Show 5 Kids has a touch screen.

Q: QuestionWhat is the screen size of this Echo Show?

• A:Answer The Echo Show 5 Kids has a 5-inch screen.

Q: QuestionWhat comes with the Echo Show 5 Kids?

• A:Answer The Echo Show 5 Kids comes with a 1-year subscription to Amazon Kids+.

Q: QuestionHow can parents control the content on the Echo Show 5 Kids?

• A:Answer Parents can set daily time limits and review activity in the Amazon Parent Dashboard.

Q: QuestionWill it show the screen from ring doorbell

Asked 8 months ago by Marnie.

• A:Answer Hi Marnie! Yes, you will be able to see your ring doorbell from this device but you will have to follow a few steps first. Since this is a kids device, you will have to remove the kids settings first. See below for steps to turn "Amazon Kids" off using the Alexa App: Open the Alexa app. Select "Devices". Select "Echo & Alexa", then select your Echo Show 5. Select the settings icon, then select "Amazon Kids". This is where you'll see the option to turn "Amazon Kids" off. Once finished, to get a live view from your Ring camera, you can say the following near your Echo Show 5 Kids: Alexa, show [Ring Device Name]. Alexa, show my [Front Door] I hope this answers your question!

  Answered 8 months ago by Amazon Devices Customer Support

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Q: QuestionThe screen just displays Alexa while plug-in nothing is happening bought 12-8-2023

Asked 1 year ago by Gloria.

Q: QuestionDoes this have to be plugged in? Or can it run off of battery?

Asked 1 year ago by Rjp.

• A:Answer There is no built-in battery. It has to be plugged in.

  Answered 1 year ago by NiqueTVerified Purchase

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Q: QuestionIs the digital subscription required to get all the functions? Near the end of one year, if we decide to cancel the subscription, will the Echo be unusable?

Asked 1 year ago by Aggie.

• A:Answer No, a digital subscription is not required for ALL functions. You can still interact with Alexa, set timers, see weather, play games and a host of other things. The only things you can't do are what are tied to subscriptions like Amazon subscription music or Sirius XM.

  Answered 1 year ago by NiqueTVerified Purchase

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Q: QuestionHow do you display time, date and temperature??

Asked 2 years ago by TimK.

• A:Answer Hi Tim, The home screen on your Echo Show Kids has the time on the Led display and you can swipe down from the top of the screen for the temperature.You also ask Alexa about the following and she will reply back! Hope that helps!

  Answered 2 years ago by Amazon Devices Customer Support

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