Questions & Answers

Q: QuestionIs there a built-in microphone on the tablet?

• A:Answer This tablet has a built-in microphone.

Q: QuestionWhat is the screen resolution of the tablet?

• A:Answer The screen resolution of this tablet is 1920 x 1200.

Q: QuestionWhich operating system does the tablet use?

• A:Answer The operating system on this tablet is Fire OS 8.

Q: Questionis this suitable for a 10 year old boy?

Asked 2 years ago by jacquie.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Hello Jacquie, thank you for your question. Fire HD 10 Kids is designed for children up to age 6. We recommend Fire HD 10 Kids Pro, designed for children ages 6-12. On Fire HD 10 Kids Pro, children have access to more age specific content, as well as a filtered web browser, with parental controls still available. Hopefully this information was helpful. Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionHello, does this have an ad-free lock screen?

Asked 1 year ago by Demi00.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Hello Demi00, Yes, Adds can be removed from your Amazon Kids lock screen. Their is however a fee of $15 to remove adds. This is a one time payment and is good for the lifespan of the device. In order to do this, I have attached the directions bellow. From the Settings Menu 1. Go to Manage Your Devices. 2. Select Devices, and then select your Kindle e-reader or Fire tablet. 3. Under Special Offers, click Remove offers. A pop-up window then displays the price to remove ads. Select End Offers and Pay the Fee to proceed. I hope this helps, have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionDoes this have a SIM card slot to use when WiFi is not available??

Asked 2 years ago by Africa.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Hi Africa, thank you for your question. Fire tablets work exclusively off of Wi-Fi for all data connectivity, and cellular/SIM is not an option. Hopefully this helps. Have a wonderful day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionIs this covered under a protection plan if 6 yo scratches screen

Asked 1 week ago by Froggie.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Hi Froggie! The 2 year worry free guarantee that comes with the Fire HD 10 Kids tablet is no questions asked, so you just need to reach out to Amazon customer service if you need to replace the tablet. You'll also get the included case to help keep things safe, as well as a free trial of Amazon Kids+ to check out all the great kids content available on the platform! I hope that helps, have a great rest of your day!

  Answered 4 days ago by Amazon Devices Customer Support

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Q: QuestionCan I download apps on this?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Hi there! You can download apps directly onto the Fire HD 10 Kids tablet a couple of ways. If you're using it in Kids mode, just tap on the apps you're interested in from the home page and they'll start to install right away. In the normal mode of the tablet, apps can be downloaded from the Amazon App store. Additionally, you can give kids access to more apps by using the Parent Dashboard on Amazon's website. I hope that helps, have a great rest of your day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionCan you play Roblox on this tablet?

Asked 2 years ago by TEE.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Yes

  Answered 2 years ago by KayleyVerified Purchase

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Q: QuestionCan we purchase external storage for the product? As 32gbs is too small to store files

Asked 2 years ago by Ieasha.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Hello Ieasha, Thank you for your question. Our Fire Tablets will support up to 1TB using a micro-SD card (sold separately) in order to expand the memory. Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionCan a child draw on it ?

Asked 3 weeks ago by GABRIELAN.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Yes

  Answered 2 weeks ago by Kross

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Q: QuestionNeed tablet going into first grade.

Asked 2 months ago by EllisO.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Mickey Mouse

• A:Answer Hello Angel, the Amazon Fire HD10 Kids Tablet is designed for kids ages 3-7. As the child grows up, you can adjust the age range in the Parental Dashboard. Have a great day!

  Answered 2 months ago by Amazon Devices Customer Support

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Q: QuestionWhat’s the imi number

Asked 4 months ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Hello, Amazon Fire tablets do not have IMEI numbers because they are WIFI only devices. They do have unique Device Serial Numbers (DSN) that can be used to identify your device. I hope this information helps. Have a great day!

  Answered 4 months ago by Amazon Devices Customer Support

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Q: QuestionDoes this tablet have WiFi built into it already or do you have to have WiFi hooked up to it

Asked 4 months ago by Candy.

• A:Answer Hook up WiFi

  Answered 4 months ago by RoyM

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Q: QuestionCan u play Roblox and YouTube with theses devices

Asked 7 months ago by Bestie.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Yes.

  Answered 7 months ago by ClaudiaSVerified Purchase

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Q: QuestionCan you download YouTube kids

Asked 7 months ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Yes

  Answered 7 months ago by user604126

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Q: QuestionCan you download audio from Leapfrog for LeapStart?

Asked 7 months ago by Sammie.

• A:Answer "Hello! No, the LeapStart app cannot be downloaded to your Fire Tablet. However you can download games and apps smililar to Leapstart and use them on the go by following these steps: 1. Select Games & Apps or open the Apps or Games app. 2. Select an app from your Library to download it or search for a new app in the Store. Have a great day! "

  Answered 7 months ago by Amazon Devices Customer Support

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Q: QuestionWhat age range can use it ?

Asked 7 months ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer My daughter had hher first one at 3. She loves them very helpfull learning as well

  Answered 2 weeks ago by KrossVerified Purchase

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Q: QuestionDoes it come with pre installed games already?

Asked 8 months ago by Chloe.

This question was asked about the related product: Amazon - Fire HD 10 Kids - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Blue

• A:Answer Yes

  Answered 4 months ago by RoyMVerified Purchase

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