“HOW DO YOU START A WARRANTY CLAIM? THE TABLET IS NOT CHARGING.”
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Hi Sonny, The Fire Tablet Kids Edition has a two-year worry-free guarantee. The warranty for the device is provided by Amazon.com Services LLC, and for specific instructions about how to obtain warranty service for your device, please contact Amazon Customer Service. If you still have the box your tablet came in, there is a booklet with this information. You can start by logging into the Amazon account that the tablet is registered on the parent dashboard and follow the on screen prompts. I hope that helps. Have a great day!
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