“Some time ago I purchased an Amazon Firestick at Best Buy. In the middle of a Netflix movie it stopped working. I have unplugged and replugged, and still not working. I am 84 years of age, and my family does not want me out to your store for help!”
Answer This Question
1-2 of 2 Answers
It is probably not the firestick. It is probably the Netflix app. Uninstall and reinstall the Netflix app...or just reset the app. That should work.
Sorry, there was a problem. Please try again later.To "reboot" your fire stick, unplug and re-plug it it's USB power source. You don't need to remove the stick from the TV. If a stick "reboot" did not restore service, I would guess your internet connection is to blame, rather than the stick.
Sorry, there was a problem. Please try again later.