“I purchased in May 2018. It is now April 2019. It suddenly stopped working. Replaced all batteries in Remote. Unplugged and replugged in all cables etc, and nothing. What, other than buy a new one, are my options?”

1-6 of 6 Answers

• Check that your hdmi port is functioning, you can move to another hdmi port if available and test

  Answered by tech1 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• MY DID THE SAME THING I HAD TO SHUT IT ALL OFF AND HAD TO REPROGRAM IT AGAIN WITH MY WI FI IT STARTED WORKING AGAIN SO FAR SO GOOD

  Answered by BLONDIE 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Send back to Amazon to replace it

  Answered by Goodtoknow1 6 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Reboot & make sure u have ur TV on the correct input.

  Answered by Tom1031 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Call customer support and see what the warranty is.

  Answered by Texan75 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Ck your internet

  Answered by Granddad 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.