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Hi Qbert! If you're having trouble with your Kindle Paperwhite, the first thing I would try is to reboot the device. This won't delete your information, it will just reboot the device keeping all of your settings and books the same. To reboot the device, just hold down the power button for about 30 seconds. You should see the screen go blank, and then show the Kindle logo, then you can stop holding the button. Try your book again, and if you're still having issues I would reach out to Amazon's customer service. I hope that helps, have a great rest of your day!
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