Questions & Answers

Q: QuestionDoes the paperwhite have text to speech if not which one does

Asked 5 years ago by Kathy.

• A:Answer Hello, Unfortunately, we do not have a current model that offers text to speech technology. This device will play Audio books, but I know that is different than what you are looking for. Hope that helps.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionHow much does this 6” kindle paper white 32gb w/ cellular weight?

Asked 5 years ago by Cece.

• A:Answer Hi Cece! This Kindle weighs 6.8 ounces. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionIs there a paperwhite with free cellular at the 8gb level or do you have to get the 32 gb?

Asked 5 years ago by Anonymous.

• A:Answer Hello, cellular connectivity is only available on 32gb models of the Paperwhite.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questiondo I need an electrical converter to charge my kindle paperwhite in a 220w electrical outlet

Asked 2 years ago by jeanGuy.

Q: QuestionWant paperwhite 2021 wi and cellular 32 g no ads. Available?

Asked 4 years ago by Ann.

Q: QuestionI have an older model Kindle Paperwhite. If I purchase this newer one from Best Buy, will you transfer all the books I have on my older Kindle to the new one? Only the unread ones? Will they still also remain on the old Kindle?

Asked 4 years ago by 4274.

• A:Answer Hello, 4274! When setting up your new Kindle Paperwhite, the device will have you log into your Amazon account. Once logged in, it will show you your entire library of books that you have purchased through the Kindle book store. Each of those can be downloaded to your device for reading whenever and wherever! I hope this information helps. Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionCan I transfer books from earlier kindles to the paperwhite? Thank you

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by WillowmanVerified Purchase

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Q: QuestionWhich kindles have “built in WiFi”

Asked 5 years ago by Nana.

• A:Answer Hello Nana, The kindle you are looking at with the "cellular" has the benefit of adding to your cell plan to always have a wifi connection. Hope that helps.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionDoes this model allow you to read in the sunlight?

Asked 5 years ago by Sandy.

• A:Answer Hello Sandy, Yes! You can read the Kindle Paperwhite in the Sunlight or the Dark. The screen technology allows this. Hope that helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionIs this kindlepaperwhite ad supported? How much does it cost to remove ad supported?

Asked 5 years ago by CJ.

• A:Answer Hello CJ, this Paperwhite is the ad supported version. You should see an ad on your lock screen. If you want to remove that, you can do so in your Amazon account settings. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionWe were told by a customer service rep at Amazon that Best Buy carried replacement batteries for their Kindle Fire HD. I've searched & not found anything. Do you have them & can you install them, please? Many thanks

Asked 6 years ago by CritterQueen.

Q: QuestionWhat generation is this kindle paperwhite? Looking for protective cases. Thank you

Asked 6 years ago by Josh2018.

• A:Answer It's 10th generation, 2018 issued.

  Answered 4 years ago by SonomaLady

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Q: QuestionWhich models of this have free cellular connectivity-- all of them? And how does it work?

Asked 7 years ago by Kevin.

• A:Answer If it has automatic cellular how long does it have it and how much does that cost xtra ?

  Answered 5 years ago by Jingles

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