Questions & Answers

Q: QuestionWhat Apple Watch models are compatible with the wireless charger?

• A:Answer The Anker Qi2 MagGo Wireless Charger is compatible with the Apple Watch.

Q: QuestionWhat is the power output of the wireless charger?

• A:Answer The wireless charger has a power output of 15 watts.

Q: QuestionCan the wireless charger charge an iPhone, AirPods, and Apple Watch simultaneously?

• A:Answer The Anker Qi2 MagGo Wireless Charger can charge an iPhone, AirPods, and Apple Watch simultaneously.

Q: QuestionWhat is the size of the wireless charger when folded?

• A:Answer The wireless charger is about the size of a deck of cards.

Q: QuestionWhat is the weight of the wireless charger?

• A:Answer The wireless charger weighs 6.9 oz.

Q: QuestionIs the watch charger compatible with the galaxy watch?

Asked 1 year ago by Djuneo.

• A:Answer Sorry to say that it can't charge the galaxy watch.

  Answered 1 year ago by Anker Team

  
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Q: QuestionDoes USB-C cable or some other cord for charging?

Asked 6 months ago by BambinoMars.

• A:Answer The Anker MagGo 3-in-1 Qi2 15W Wireless Charging Station comes with a non-foldable 40W wall charger and includes a USB-C connection. It also uses a USB-C to USB-C cable for charging purposes.

  Answered 6 months ago by Anker Team

  
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Q: QuestionDoes this come with a carrying case for travel like shown in the product photos?

Asked 1 year ago by ChristopherB.

• A:Answer The Anker MagGo Wireless Charging Station does not appear to come with a carrying case for travel based on the product details provided. The product photos might include additional accessories for illustration, but these are not explicitly mentioned as being included in the packaging.

  Answered 1 year ago by Anker Team

  
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Q: QuestionCan this charger be used in a country that has 220 volts of electricity?

Asked 1 year ago by Ger.

This question was asked about the related product: Anker - MagGo 3-in-1 Qi2 15W Wireless Charging Station - White

• A:Answer Yes, the Anker MagGo Wireless Charging Stations, such as the MagGo 2-in-1 Wireless Charging Station and others, can work in countries with 220 volts of electricity. Their adapters typically support an input range of 100-240V~50/60Hz, making them compatible with a wide variety of voltage standards around the world.

  Answered 1 year ago by Anker Team

  
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Q: QuestionCan you mount a phone horizontally to display the clock during charging?

Asked 1 year ago by Justin.

• A:Answer Yes, you can mount your phone horizontally on the Anker MagGo Wireless Charging Station to display the clock during charging. The MagGo series is designed with MagSafe-compatible magnetic alignment, allowing you to attach your iPhone securely in both vertical and horizontal orientations.

  Answered 1 year ago by Anker Team

  
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Q: QuestionIf you damage the USB-C cord, will any other USB-C cord work or do I have to replace it with one like the original that came with the charger?

Asked 2 months ago by J.

• A:Answer If you damage the USB-C cord that comes with the Anker MagGo 3-in-1 Qi2 15W Wireless Charging Station, you can replace it with another USB-C cable. However, it is recommended to use a high-quality USB-C cable and ensure that the wall charger you use meets the requirement of Quick Charge 2.0/3.0 or Power Delivery (9V/2A). This ensures the charging station will function efficiently and allow all devices to charge simultaneously.

  Answered 2 months ago by Anker Team

  
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Q: QuestionCan i charge 2 iPhones simultaneously?

Asked 2 months ago by Anonymous.

• A:Answer The Anker MagGo 3-in-1 Qi2 Wireless Charging Station can charge an iPhone and other compatible devices (such as Apple Watches or AirPods) simultaneously. However, it does not support charging two iPhones wirelessly at the same time, as it is designed to charge one phone along with other devices.

  Answered 2 months ago by Anker Team

  
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Q: QuestionDoes this work with a non-magnetic phone case?

Asked 3 months ago by Mom2five.

This question was asked about the related product: Anker - MagGo 3-in-1 Qi2 15W Wireless Charging Station - White

• A:Answer My wife has a non-Magsafe case, and it works fine.

  Answered 2 months ago by TAJ1

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Q: QuestionWill this charge an Apple Watch Series 5?

Asked 4 months ago by Scott.

• A:Answer Yes, the Anker MagGo 3-in-1 Qi2 15W Wireless Charging Station is compatible with the Apple Watch Series 5. It includes a charging module designed to work with a wide range of Apple Watch models, including the Series 5, and provides a convenient option for charging your Apple Watch alongside other devices.

  Answered 4 months ago by Anker Team

  
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Q: QuestionShould this be able to charge an Apple Watch Ultra 2 because I haven’t been able to get it to work once with mine?

Asked 4 months ago by BigBen.

• A:Answer Yes

  Answered 2 months ago by TAJ1Verified Purchase

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Q: QuestionDo European power outlets diminish speed of charging ? I live in France and the 3-in-1 I purchased in the states several years ago doesn't charge quickly and usually not thoroughly. Thank you for your response.

Asked 5 months ago by Anonymous.

• A:Answer The charging performance of your 3-in-1 wireless charging station may not necessarily be affected by European power outlets if the input voltage range of the charger accommodates 100-240V at 50/60Hz. Both the Anker 3-in-1 Cube with MagSafe and other similar chargers are designed to work with standard voltage ranges worldwide, including in Europe. However, diminished charging speed or incomplete charging may be due to the following factors: Adapter Compatibility: Ensure you're using a Power Delivery adapter that meets the requirements mentioned in the product specifications (e.g., 30W or higher for optimal performance). Cable and Connection Issues: Verify that the cable and adapter being used are compatible with the charger and functioning properly. Voltage Protection: If you see an orange LED indicator flashing, the charger may have activated over-voltage or under-voltage protection, possibly due to an incompatible adapter. Additionally, make sure that the charger is operating under normal temperature conditions (0°C - 40°C) to avoid any performance issues. If you're using the Anker Qi2 MagGo 3-in-1 Charging Station or other similar models, it is important to adhere strictly to their input/output specifications to ensure optimal charging speed and efficiency.

  Answered 5 months ago by Anker Team

  
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Q: QuestionWill this work with an iPhone 16 pro max? The specifications say iPhone 12 & above however the box I received says for iPhone 15/14/13/12 series.

Asked 6 months ago by HollyHobbie88.

• A:Answer Yes...this is what I have, and it works fine.

  Answered 2 months ago by TAJ1Verified Purchase

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Q: QuestionIs this able to charge hearing aids as well?

Asked 7 months ago by CK70.

This question was asked about the related product: Anker - MagGo 3-in-1 Qi2 15W Wireless Charging Station - White

• A:Answer The Anker MagGo 3-in-1 Qi2 15W Wireless Charging Station is optimized for charging iPhone 12 and later models, Apple Watches, and AirPods. It is not specifically designed or recommended for charging hearing aids. Charging hearing aids would depend on whether the hearing aids are Qi-compatible and appropriately sized for the charging station's designated areas. Keep in mind that compatibility with devices other than the ones explicitly mentioned (such as earbuds from other brands) might not fit properly or function as expected.

  Answered 7 months ago by Anker Team

  
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Q: QuestionDo you have a version of this charger that can charge a Galaxy Fold 7, Galaxy watch 8 Ultra and Galaxy Buds2 Pro?

Asked 8 months ago by Zimm.

• A:Answer The Anker MagGo 3-in-1 Qi2 15W Wireless Charging Station is not compatible with Samsung phones, including the Galaxy Fold 7, Galaxy Watch 8 Ultra, and Galaxy Buds2 Pro. This product is designed primarily for Apple devices, such as the iPhone 12 and later models, AirPods, and Apple Watch. If you're looking for a charging solution for your Samsung devices, it may be best to explore other options specifically designed for Android and Galaxy devices.

  Answered 8 months ago by Anker Team

  
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