Questions & Answers

Q: QuestionDoes this power bank have an on/off switch?

• A:Answer No, this power bank does not have an on/off switch.

Q: QuestionWhat is the capacity of this power bank?

• A:Answer This power bank has a capacity of 5000mAh.

Q: QuestionCan I use this power bank as a wireless charger?

• A:Answer Yes, you can use it as a wireless charger while charging your device.

Q: QuestionHow strong is the magnetic force of this Anker power bank?

• A:Answer The magnetic force is strong, up to 10N, which surpasses the strength of the Original MagSafe.

Q: QuestionCould I use it with a cable like a regular power bank? And what would be the charging speed if so?

Asked 1 year ago by Jesus100106.

• A:Answer Absolutely. It charges my iPhone 15 twice as fast when using the wire, tho I’m not sure it can take me to 100%. If you are charging wirelessly and the plug a cable in, the battery switches to wired charging, which makes sense. You can tell it switches by the light on the battery’s button changing from blue to white.

  Answered 1 year ago by owner

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Q: QuestionCould i plug it to 220 on wall socket?

Asked 10 months ago by ghab.

• A:Answer No, you may not plug it in at all. Either eat 110 or 220.. You will need a C transformer

  Answered 10 months ago by RalphFVerified Purchase

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Q: QuestionDoes Anker provide full warranty coverage for Open-Box items?

Asked 1 year ago by JDragon.

• A:Answer No

  Answered 10 months ago by Anker Team

  
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Q: QuestionWill it work with an android phone?

Asked 1 year ago by Mike88.

• A:Answer Yes

  Answered 4 months ago by SuggieVerified Purchase

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Q: QuestionIf I plug it in the charger port on my phone and have it using the MagSafe on my phone will it fast charge ?

Asked 1 year ago by ChristianS.

• A:Answer Yes

  Answered 4 months ago by SuggieVerified Purchase

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Q: QuestionDoes it work with iphone 12 mini?

Asked 1 year ago by Anonymous.

• A:Answer As long as you can charge your phone wireless you can use the pack.

  Answered 1 year ago by KrystalDVerified Purchase

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Q: QuestionCan this be charged up using a MagSafe charging pad? Or do you need the cord to charge the portable charger? Thanks!

Asked 1 year ago by Lars.

• A:Answer Use cord with USB-C connector to charge the battery

  Answered 1 year ago by Owner

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Q: QuestionI need a battery charger for a device that requires no more than 9 watts. Will this charge my device at 9 watts?

Asked 1 year ago by mamaknitty.

• A:Answer It will but it’s not the best

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWill best buy install this battery

Asked 1 year ago by Anonymous.

• A:Answer This is not an internal battery that goes inside your phone. this is a portable charger

  Answered 11 months ago by Anonymous

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Q: QuestionWill this battery pack obscure any camera lenses on an iPhone 13 mini?

Asked 1 year ago by Angel.

• A:Answer You can turn it 90 degrees from the usual orientation and it will still charge so I don’t think it will obscure your lens though it will protrude beyond the edge of your phone when rotated, which requires a slightly different carry.

  Answered 1 year ago by owner

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Q: QuestionDoes this work with an IPhone 11?

Asked 1 year ago by Anonymous.

• A:Answer no, iphone 12 and later series

  Answered 1 year ago by Anker Team

  
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Q: QuestionBesides the look and stand, what is the difference between this and the new 622?

Asked 2 years ago by Mafty.

• A:Answer The 622 has a different stand and so is probably slightly thicker. I’m not sure which stand is sturdier.

  Answered 1 year ago by owner

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