Questions & Answers

Q: QuestionCan I charge two devices simultaneously with this portable charger?

• A:Answer Yes, the Anker PowerCore Select has dual 12W output ports that allow for simultaneous charging.

Q: QuestionWhich brands of phones is this charger compatible with?

• A:Answer This charger is compatible with Apple, Samsung, Google, and more.

Q: QuestionWhat kind of battery does this portable charger use?

• A:Answer This portable charger uses a Lithium-ion battery.

Q: QuestionHow long does it take to fully recharge the power bank?

• A:Answer It takes 5.5 hours to fully recharge the power bank with a 5V/2A charger.

Q: QuestionWhat is the battery capacity of this Anker portable charger?

• A:Answer This Anker portable charger has a capacity of 10000mAh.

Q: QuestionDoes this support pass-through charging? (e.g. can it provide power to connected devices while it is plugged into a charger itself?)

Asked 3 months ago by GadgetInspector.

• A:Answer The Anker PowerCore Select 10000mAh does not support pass-through charging. However, if you are looking for a PowerCore device with similar functionality, you might want to consider the PowerCore Fusion series. These devices support pass-through charging, prioritizing charging connected devices first before charging the internal battery.

  Answered 3 months ago by Anker Team

  
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Q: QuestionPlease specify whether the USB ports are USB-A or USB-C.

Asked 4 months ago by MichaelN.

• A:Answer Based on the available information, the PowerCore Select 10000mAh Portable Charger features dual USB-A ports for device charging. There's no indication of USB-C ports on this model.

  Answered 4 months ago by Anker Team

  
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Q: QuestionWhat input is present on the battery pack? Specifications show 1 x USB-C port, while photos show a MicroUSB port.

Asked 3 months ago by Penatur.

• A:Answer Its MicroUSB X1 USB X2

  Answered 3 months ago by IgnacioSVerified Purchase

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Q: QuestionCan this item be use with Android phone

Asked 4 months ago by Karen.

• A:Answer Yeah you can use this with an android phone - you just need a USB C to A cable. And keep in mind, this thing won't be super fast on charging.

  Answered 3 months ago by PaulMVerified Purchase

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Q: Questionthis Powerbank charged by standard USB-C; why the specification says "Maximum Input Voltage = 3.85 volts" while standard USB-C provides 5VDC?

Asked 4 months ago by TeelEe.

• A:Answer The specification mentioning a "Maximum Input Voltage = 3.85 volts" likely refers to the internal battery cell voltage, not the USB-C input voltage itself. Standard USB-C provides 5V DC or higher, depending on the charging protocol used (e.g., 5V, 9V, 12V, etc.). The USB-C input is regulated internally by the power bank, and the internal battery cells typically charge to around 3.7-4.2V per cell. In summary, while the power bank's USB-C input operates with standard USB-C voltages such as 5V or 9V externally, it steps down this voltage internally to match the requirements of the lithium-ion battery cells inside.

  Answered 4 months ago by Anker Team

  
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Q: Questionwill this charger work with an aosu camera?

Asked 5 months ago by Anonymous.

• A:Answer Based on the information available, compatibility between the Anker PowerCore Select 10000mAh Dual USB Portable Charger and the Aosu camera is not explicitly outlined in the relevant knowledge fragments. However, to determine if the PowerCore Select 10000mAh charger will work with your Aosu camera, you should check: The input power specifications of the Aosu camera. The output specifications of the charger, which include USB ports offering appropriate power output levels. The PowerCore Select charger supports dual USB output, so if the Aosu camera has a USB input and its power requirements align with the charger's output, it should work. Otherwise, you may need to verify compatibility with Aosu device-specific power requirements.

  Answered 5 months ago by Anker Team

  
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Q: QuestionIs this a 12 watt output ? From type -C ? Wish they will put a simple labeling in the front.

Asked 8 months ago by Anonymous.

• A:Answer From USB A to C cables - the USB C port is input only.

  Answered 3 months ago by PaulMVerified Purchase

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Q: QuestionI want a power bank that does not auto turn off. It will power a motion sensor that does not draw a lot of current

Asked 11 months ago by Dude.

• A:Answer So this one does not have the double press low power mode (green light) that other Anker batteries have. You'll need to look for another battery.

  Answered 3 months ago by PaulMVerified Purchase

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Q: QuestionCan I use a USB-A to an iphone mini 12? I have the cord.

Asked 1 year ago by bodie.

• A:Answer Yes

  Answered 1 year ago by Administrator

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Q: QuestionCan I use the 20000ma Anker model no. A1367 in Europe without a voltage converter?

Asked 1 year ago by Don.

• A:Answer Anker's portable batteries work all over the world as long as you have the correct wall charger (not included). For example, it will work in the US if you have a US-version wall charger, and the same battery will also work in the UK if you have a UK wall charger. What matters is not the output of the power in the building, but the output of the wall charger you use. If the wall charger has an output that coincides with the input needed for your powerbank, it will be fine. The powerbank's input needs are written on base of the battery, the user manual, and also the battery's online listing.

  Answered 1 year ago by Anker Team

  
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Q: QuestionWhat are the dimensions of the power bank?

Asked 1 year ago by Jess.

• A:Answer 4.1 x 2.5 x 1 inches

  Answered 1 year ago by Anker Team

  
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Q: QuestionDoes it include the charging cable? And how long is it?

Asked 1 year ago by spirit74.

• A:Answer Need to order charger

  Answered 1 year ago by Anonymous

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Q: QuestionCan I buy this in store

Asked 1 year ago by Wrongway.

• A:Answer You can purchase it in our online store

  Answered 1 year ago by Roav Team

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