Questions & Answers

Q: QuestionIs this charger suitable for travel?

• A:Answer Yes, this charger is perfect for on-the-go use.

Q: QuestionCan I charge three devices at the same time?

• A:Answer Yes, you can charge three devices simultaneously.

Q: QuestionWhat kind of warranty does this charger have?

• A:Answer This charger comes with a 24-month warranty.

Q: QuestionDoes this charger support fast charging?

• A:Answer Yes, each USB-C port delivers a full 100W for fast charging.

Q: QuestionDoes this charger have foldable prongs?

• A:Answer Yes, this charger features foldable prongs for portability.

Q: QuestionDoes this charger provide a steady connection?

• A:Answer Yes, this charger is built to remain firmly connected.

Q: QuestionIs this charger compatible with Motorola "Turbo Charging"? Ive tried using the 165w Powerbank, and the 336 wall charger with a anker 60w cable. It always starts at a higher rate say, 20ish watts, but it throttles down to 10-15w for the duration.

Asked 1 month ago by Madcap.

• A:Answer Based on the available knowledge fragments, there is no specific information regarding compatibility of the Anker 165W Powerbank, 336W wall charger, or the 100W 3-Port GaN charger with Motorola's "Turbo Charging." It seems that the issue you are describing, where the charging starts at a higher rate and then drops to 10-15W, could be related to power negotiation or compatibility issues between the devices. Anker cables and chargers typically support a wide range of devices, but some proprietary charging technologies, like Motorola's Turbo Charging, may behave differently due to specific communication protocols. The throttling issue might also stem from the phone's battery management system or the specific cable and adapter combination you are using. It would be beneficial to check whether the charger and cable fully comply with Motorola's specific charging protocols.

  Answered 1 month ago by Anker Team

  
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Q: QuestionOnly using the usb-c 1 port, 100w would be delivered?

Asked 2 months ago by Bob.

• A:Answer both usb c cables are capable of delivering 100W charge in single portion connection

  Answered 1 month ago by MaheshDVerified Purchase

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Q: QuestionCan I plug this into a power strip?

Asked 2 months ago by DeeDee.

• A:Answer Yes, you can plug the Anker Prime Charger (100W, 3 Ports, GaN) into a power strip. However, you should ensure that the power strip is compatible with the charger's power requirements and provides sufficient power output. Proper care should also be taken to avoid overloading the power strip. Ensure the total power consumption does not exceed the power strip's maximum power rating for safe usage.

  Answered 2 months ago by Anker Team

  
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Q: QuestionWhat is the maximum charging voltqge on the USB-C ports.

Asked 3 months ago by Mitchem.

• A:Answer For the USB-C ports on the Anker Prime Charger (100W, 3 Ports, GaN), the maximum charging output specifications are: USB-C Port Output: 5V ⎓ 3A 9V ⎓ 3A 15V ⎓ 3A 20V ⎓ 5A This means the maximum voltage supported is 20V, with a power output of up to 100W.

  Answered 3 months ago by Anker Team

  
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Q: QuestionCan I charge my Airsense 11 C pap machine with this device.

Asked 4 months ago by Femme93.

• A:Answer Yes, the Airsense 11 CPAP machine can typically be charged using the Anker Prime Charger (100W, 3 Ports, GaN), as Anker devices, including GaN Prime chargers, provide stable charging over extended periods. According to the guidelines, if your CPAP machine requires stable power supply overnight or for extended use, it is recommended to switch off the charger’s power-saving mode to ensure that charging remains stable.

  Answered 4 months ago by Anker Team

  
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Q: QuestionDoes it deliver more W when the USB-A port is the ONLY one charging or is it set to always deliver 12W?

Asked 4 months ago by Buyer.

• A:Answer For the Anker Prime Charger (100W, 3 Ports, GaN), the USB-A port delivers a maximum output of 12W. This remains consistent regardless of whether it is the only port in use or not. The USB-A port does not deliver more than 12W under any scenario.

  Answered 4 months ago by Anker Team

  
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Q: QuestionHow many watts does the USB-A port deliver? ...for one port charging and for three port charging?

Asked 7 months ago by DavidD.

• A:Answer For the Anker - Prime Charger (100W, 3 Ports, GaN), here is how the USB-A port delivers power during charging: One Port Charging: The USB-A port can deliver up to 12W. Three Port Charging: The combined output for all three ports would be 65W + 60W + 12W (USB-C1, USB-C2, and USB-A). The USB-A port specifically delivers 12W in this scenario. If you need more details about how power is distributed across the ports, feel free to ask!

  Answered 7 months ago by Anker Team

  
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Q: QuestionHello! Is this item too strong or unsafe for charging a Samsung Galaxy S25 smartphone?

Asked 8 months ago by Hello1.

• A:Answer The Anker Prime Charger (100W, 3 Ports, GaN) is safe for charging your Samsung Galaxy S25 smartphone. The charger dynamically adjusts its output based on the needs of the device being charged, and it will not exceed what the device can handle. For Samsung smartphones, chargers with higher wattage like this one are completely safe to use. Your smartphone will negotiate the necessary power requirements with the charger to ensure correct and safe charging. Furthermore, the GaNPrime Chargers contain intelligent technologies, such as PowerIQ 4.0 and ActiveShield 2.0, which ensure optimized and secure power delivery. Even though the Samsung Galaxy S25 model isn't specifically mentioned, this applies to most Galaxy phones with similar functionality. Rest assured, it's unlikely to be "too strong" for your device.

  Answered 8 months ago by Anker Team

  
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