Questions & Answers

Q: QuestionWhat is the warranty period for the power bank?

• A:Answer The warranty information for the Anker Prime Power Bank is not provided in the product details.

Q: QuestionCan the power bank be used as a wall charger?

• A:Answer This power bank doubles as a wall charger and comes with a charging cable for added convenience.

Q: QuestionDoes the power bank come with a charging cable?

• A:Answer This power bank comes with a charging cable for added convenience.

Q: QuestionAre there any other charging ports besides USB-C?

• A:Answer The Anker Prime Power Bank only has USB-C ports.

Q: QuestionWhat are the dimensions of the power bank?

• A:Answer The Anker Prime Power Bank has a width of 5.28 inches, a height of 12.44 inches, and a length of 14.17 inches.

Q: QuestionWhat is the purpose of the LCD screen on the power bank?

• A:Answer The LCD screen on the Anker Prime Power Bank clearly shows the charging status of the device.

Q: QuestionDoes it connect to the Anker app?

Asked 10 months ago by HeidiJ.

• A:Answer The Anker Prime Power Bank (9.6K, 65W, Fusion) does not support connection to the Anker app.

  Answered 10 months ago by Anker Team

  
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Q: QuestionCan this power bank charge my Surface Studio while I am in class?

Asked 1 month ago by Tut1025.

• A:Answer The "Anker Prime Power Bank (9.6K, 65W, Fusion)" is equipped with a maximum power output of 65W, which means you need to check whether the power requirements of your Surface Studio can be met by this output capacity. If your Surface Studio requires 65W or less for charging and supports USB-C PD (Power Delivery), this power bank should be able to charge it while you are in class. Keep in mind, that a higher power requirement from your Surface Studio than 65W might result in either slow or non-compatible charging.

  Answered 1 month ago by Anker Team

  
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Q: QuestionHow will this help to keep my laptop charged during power blackouts

Asked 2 months ago by Dico.

• A:Answer The Anker Prime Power Bank (9.6K, 65W, Fusion) is ideal for keeping devices like your laptop charged during power blackouts. Here's how it helps: Portable Charger with High Wattage: With a power capacity and output of up to 65W, it is capable of charging your laptop efficiently when no other power source is available. Dual Functionality: The 2-in-1 design allows it to function as both a wall charger and a portable power bank. This means you can charge it while connected to a power source and also use it on the go during blackouts. Pass-Through Charging: This power bank prioritizes charging connected devices first before recharging its internal battery. This is helpful during a blackout to ensure your devices stay powered. Compatibility: It features Power Delivery (PD) charging technology, enabling fast and efficient charging for modern laptops and other USB-C or USB-A powered devices. Overall, it's a reliable and convenient backup power solution during power interruptions.

  Answered 2 months ago by Anker Team

  
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Q: QuestionIs it compatible with Dell laptops?

Asked 3 months ago by Sueprovo.

• A:Answer The Anker Prime Power Bank (733 Power Bank) is partially compatible with Dell laptops due to its power output capabilities in different modes: Charger Mode: It can output a maximum of 65W charging speed via a USB-C port, which can handle the charging needs of some Dell laptops. Battery Mode: It can output a maximum of 30W via a USB-C port. This output is insufficient for specific Dell laptops like the Dell XPS 13, which requires 45W to charge fully in battery mode. Thus, while it may work in charger mode for certain Dell laptops, it won't adequately charge devices like the Dell XPS 13 when used in portable power bank mode. If you need compatibility with a specific Dell laptop model, it's recommended to verify its power requirements against the output specifications of the Power Bank.

  Answered 3 months ago by Anker Team

  
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Q: QuestionWhat is the output voltage of the USB-C ports?

Asked 3 months ago by PARich.

• A:Answer The output voltage specifications of the USB-C ports for the Anker Prime Power Bank (9.6K, 65W, Fusion) are as follows: USB-C1 Output: 9V ⎓ 3A 15V ⎓ 3A 20V ⎓ 3.25A 3.3V~16V ⎓ 3A USB-C2 Output: 5V ⎓ 3A 12V ⎓ 1.5A The total maximum output via USB-C ports is 65W, and if using both USB-C ports simultaneously, the power is distributed as 45W + 20W.

  Answered 3 months ago by Anker Team

  
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Q: QuestionHow many chargeing ports on this

Asked 6 months ago by keith.

• A:Answer The Anker Prime Power Bank (9.6K, 65W, Fusion) features three charging ports: 2 USB-C ports 1 USB-A port

  Answered 6 months ago by Anker Team

  
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Q: QuestionIs this allowed to fly?

Asked 10 months ago by Eric.

• A:Answer Yes, the Anker Prime Power Bank (9.6K, 65W, Fusion) - Black (Model A1339) is flight-approved and can be carried on a plane. However, please ensure the power bank is in your carry-on luggage, as power banks are not allowed in checked luggage. Additionally, it is recommended to confirm with your airline prior to your flight to ensure compliance with any updated regulations.

  Answered 10 months ago by Anker Team

  
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Q: QuestionWill this work on the Nintendo Switch 2 in handheld mode? Is it safe for it?

Asked 5 months ago by VeonZ64.

• A:Answer The Anker Prime Power Bank (9.6K, 65W, Fusion) is compatible with a wide range of devices, including gaming devices like the Nintendo Switch. It is safe to be used with the Nintendo Switch in handheld mode, as it provides appropriate output specifications for such devices. Additionally, this power bank supports technologies like PD (Power Delivery) and QC (Qualcomm Quick Charge), ensuring efficient and reliable charging. You can confidently use it for charging your Nintendo Switch in handheld mode.

  Answered 5 months ago by Anker Team

  
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Q: QuestionIs this comparable with Apple IPad Air M2?

Asked 6 months ago by Bubba.

• A:Answer The Anker Prime Power Bank (9.6K, 65W, Fusion) is compatible with various devices, including iPads from the Air series. This includes compatibility with the Apple iPad Air M2. It offers sufficient power output and ports to charge the iPad Air M2 efficiently, supporting USB-C charging up to 65W, which is compatible with the charging requirements of the iPad Air M2.

  Answered 5 months ago by Anker Team

  
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Q: Questionwill the power bank power a mini pc?

Asked 8 months ago by Anonymous.

• A:Answer The Anker Prime Power Bank (9.6K, 65W, Fusion) supports devices with power requirements up to 65W through its USB-C output. To determine if it can power your mini PC, you need to check your mini PC's power consumption. If the mini PC requires 65W or less, the power bank should be able to power it effectively. Please also check if the mini PC can accept power input through a USB-C port or requires a specific adapter.

  Answered 8 months ago by Roav Team

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Q: QuestionHow long does it take to recharge say 5% to 100%?

Asked 1 year ago by 404pagenotfound.

• A:Answer Very fast charging product

  Answered 1 year ago by BenchiesbarnyardVerified Purchase

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