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Could you please provide the following information and try the troubleshooting steps below to see if it resolves the issue? - Advise the power required by your CPAP. - Make sure the power-saving mode is off. Please use a needle to click the reset port to see if it makes any difference. - Plug a different device into the 522 Power Station and confirm if it still automatically turns off. For further assistance, please contact Anker Customer Support via [email protected]. Our standard for responding to email inquiries is less than 24 hours (Mon-Fri), and we look forward to helping you!
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