Questions & Answers

Q: QuestionCan this battery be recharged using solar power?

• A:Answer Yes, you can recharge the battery with a 100W solar panel.

Q: QuestionHow long is the warranty on this Anker battery?

• A:Answer This Anker battery comes with a 3-year warranty for both parts and labor.

Q: QuestionDoes this removable battery have a fast charging feature?

• A:Answer Yes, the battery features a 60W Power Delivery USB-C port for fast charging.

Q: QuestionWhat is the wattage of the USB-C port on this battery?

• A:Answer The USB-C port on this battery has a wattage of 60W.

Q: QuestionWhat is the total capacity of this removable battery?

• A:Answer This removable battery has a capacity of 288Wh.

Q: QuestionWhat are the dimensions?

Asked 2 months ago by Jay.

• A:Answer Thanks so much for your interest in our product! The battery dimensions are 6.33 × 4.37 × 5.12 in, and it weighs 5.51 lb. It is compatible with the EverFrost 2 cooler. If you need any further assistance, please feel free to contact Anker SOLIX Support at +1 (800) 988-554 or via email at support@ankersolix.com — we’re always happy to help!

  Answered 2 months ago by Anker Team

  
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Q: QuestionHow long does it take to recharge when plugged into a wall outlet?

Asked 1 year ago by Anonymous.

• A:Answer When the cooler is off or the compressor is not running, it takes approximately 3.62 hours with a single battery and 7.35 hours with dual batteries using the AC wall charger. If the cooler is operating, charging takes longer because power is prioritized for cooling, and only the remaining power is used for charging the battery.

  Answered 1 year ago by Anker Team

  
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Q: QuestionCan this be charged when removed from the cooler via USB C or does it only recharge when plugged into the cooler and the cooler is plugged into an outlet/solar/12v?

Asked 3 months ago by Recharging.

• A:Answer Thanks so much for your interest in our product 😊 Yes — this 288Wh battery can be used with the EverFrost 2, and it can also be charged directly outside of the cooler. It comes with both a USB-C port and a USB-A port, so you can use a compatible adapter to charge the battery through those ports. At the same time, those ports can also be used to charge your other mobile devices. If you need any further assistance, please feel free to contact Anker SOLIX Support at +1 (800) 988-554 or via email at support@ankersolix.com — we’re always happy to help!

  Answered 3 months ago by Anker Team

  
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