Questions & Answers

Q: QuestionCan I control the Anker EverFrost 2 Electric Cooler with my phone?

• A:Answer Yes, you can monitor and control the cooler using the dedicated app.

Q: QuestionHow long can the Anker EverFrost 2 Electric Cooler keep items cool on a single charge?

• A:Answer This cooler can keep food and drinks cool for up to 34 hours of uninterrupted chilling with one 288Wh LFP battery and 78 hours with two.

Q: QuestionWhat is the capacity of the Anker EverFrost 2 Electric Cooler?

• A:Answer The capacity of this cooler is 58L, which is approximately 61 quarts.

Q: QuestionDoes the Anker EverFrost 2 Electric Cooler have different cooling modes?

• A:Answer Yes, it offers 3 cooling modes: Max Mode for fastest cooling, Smart Mode for balanced performance, and Eco Mode for energy efficiency.

Q: QuestionWhat is the maximum solar input for the Anker EverFrost 2 Electric Cooler?

• A:Answer The maximum solar input for this cooler is 100W.

Q: QuestionHow long to recharge?

Asked 11 months ago by Jack.

• A:Answer Adapter: Single battery 3.62h, dual battery 7.35h Car charger (12V): Single battery 3.68h, dual battery 7.58h Car charger (24V): Single battery 3.38h, dual battery 6.95h USB-C 60W: Single battery 5.5h, dual battery 11h The USB-C port on the battery can charge the battery simultaneously with the AC/solar input. The maximum charging power the battery can accept is 180W, with AC + USB combined up to 160W.

  Answered 11 months ago by Anker Team

  
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Q: QuestionThe solar panel for charging is not yet included in the price, right?

Asked 1 year ago by Rodalfar.

• A:Answer The solar panel for charging the Anker SOLIX EverFrost 2 Electric Cooler is not included in the price. It is recommended to use a separate 100W solar panel with a 12-30V input, such as the Anker 625 Solar Panels, for optimal compatibility.

  Answered 1 year ago by Roav Team

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Q: QuestionWhat are the interior dimensions of the compartments?

Asked 1 year ago by blc.

• A:Answer Dear blc, thanks for your interest in our Everfrost 2. Know that both compartments have the same dimensions: 278.2mm (W) × 311.9mm (L) × 346.8mm (H).

  Answered 1 year ago by Anker Team

  
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Q: QuestionCan I trade in the original Everfrost for the everfrost 2

Asked 2 months ago by TradeIn.

• A:Answer We’re sorry, but we currently do not support trade-ins or upgrades from the original EverFrost to the EverFrost 2. If you need any further assistance, please feel free to contact Anker Solix Support at +1 (800) 988-5544 or via email at support@ankersolix.com. We’re here to help!

  Answered 2 months ago by Anker Team

  
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Q: QuestionWhat's the temperature that this unit can endure being left in a car while shopping or or on an outing???

Asked 8 months ago by Anker.

• A:Answer Thank you for your interest in our product. The Cooler has specific temperature requirements depending on its usage: - Discharging Temperature: -4°F to 104°F (-20°C to 40°C) - Charging Temperature: 32°F to 104°F (0°C to 40°C) Please ensure the unit stays within these temperature ranges for optimal performance. If you need further assistance, please feel free to contact us at +1 (800) 988-5541 or via email at support@ankersolix.com. We're here to help!

  Answered 5 months ago by Anker Team

  
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Q: QuestionIs this weather resistant? Will it break if it gets rained on?

Asked 9 months ago by Xeno.

• A:Answer No, it is not waterproof. Please avoid direct contact with water, especially around the screen and battery compartment area.

  Answered 8 months ago by Anker Team

  
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Q: QuestionDoes the 58L model fit in the back seat of a car?

Asked 10 months ago by Kr8mer.

• A:Answer Fits in my mini no problem

  Answered 10 months ago by Anonymous

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Q: QuestionWith batteries installed, can they be recharged by the AC adapter? Also, with both the batteries and the AC adapter operating, will the unit run of AC power until removed, after which it is powered by the batteries?

Asked 10 months ago by DaveM.

• A:Answer Thank you for your interest in our product. The EverFrost 2 can be charged using an AC charger. When connected to AC power, the cooler will prioritize charging through the AC source. If the AC power is disconnected, it will automatically switch to battery power. If you need further assistance, please feel free to contact Anker Solix Support at +1 (800) 988-554 or via email at support@ankersolix.com.

  Answered 3 months ago by Anker Team

  
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Q: QuestionCan the battery for the Solix Everfrost 2 be charged when not installed in the cooler? If so, can all 4 charging options be used to charge the battery separately from the cooler?

Asked 1 year ago by CRaby.

• A:Answer Yes, the battery for the Anker EverFrost 2 can be charged when not installed in the cooler. However, when the battery is removed from the cooler, it can only be charged via the USB-C port.

  Answered 1 year ago by Anker Team

  
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Q: QuestionCan this plug in directly to an outlet without a battery installed and run as regular fridge/freezer in the home? Its usability would increase when not used outdoors. What is the maximum wattage draw when plugged in? Car socket has limited output.

Asked 1 year ago by AGP123.

• A:Answer To answer your first part of the question, I have read somewhere that yes, it can run without the battery if plugged in.

  Answered 11 months ago by SportsDuckVerified Purchase

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Q: QuestionHow sturdy are the hinges on the lids for the coolers. Mine broke after a week of use.

Asked 1 year ago by Nick.

• A:Answer Dear Nick, we sincerely apologize for any inconvenience this has caused. Please rest assured that we offer a 3-year warranty for the EverFrost 2. To help you resolve this issue quickly, we kindly ask you to contact our warranty support team at support@anker.com . We will be happy to provide you with a prompt solution. Thank you for your understanding, and we appreciate you choosing our product.

  Answered 1 year ago by Anker Team

  
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Q: Questiondo u have these anker. freezer in store. so i can see it?

Asked 1 year ago by aile.

• A:Answer Dear aile, Thank you for your inquiry. We do have the Anker Everfrost 2 available in stock at select stores in certain states. If you’d like more details, please contact us at support@anker.com and let us know which city you’re located in. We’ll be happy to recommend the nearest store where you can view the product.

  Answered 1 year ago by Anker Team

  
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Q: QuestionIs this a compressor cooler?

Asked 1 year ago by Anonymous.

• A:Answer Yes, the Anker SOLIX EverFrost 2 Electric Cooler 58L (61QT) is equipped with a high-efficiency cooling compressor. The compressor ensures long-lasting, ultra-fast, and quiet refrigeration, making it a reliable electric cooler.

  Answered 1 year ago by Anker Team

  
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Q: QuestionWhat are those additional items that come with it. From the picture it looks like a cup holder, a cup dispenser (?), and I can't figure out what the thing with the cutouts in the top is. Thanks!

Asked 1 year ago by Wraith.

• A:Answer Dear Wraith, thank you for your interest in our Everfrost 2. There are three items in road trip kit, a cup holder, a knife holder and a rod holder with a cutout in the top, which is designed to secure a beach umbrella.

  Answered 1 year ago by Anker Team

  
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