Questions & Answers

Q: QuestionDoes the pen come with the air pad

Asked 5 years ago by Ish.

• A:Answer No it is a separate purchase.

  Answered 5 years ago by GeorgiaLVerified Purchase

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Q: QuestionCan you print from an IPad?

Asked 5 years ago by Kimmie.

This question was asked about the related product: Apple - 10.9-Inch iPad Air - (4th Generation) with Wi-Fi - 256GB - Sky Blue

• A:Answer We do print, to our printer on our home network.

  Answered 5 years ago by OldmanVerified Purchase

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Q: QuestionWill you be able to send and receive messages to Android users? I currently have iPad Air 2 and can only receive messages from Android users.

Asked 5 years ago by Anonymous.

• A:Answer Usually when I sent or received a text message I can read or see it in all of my devices: iPhone, Mack book, and Apple Watch, but when I updated to 2020 iPad Air, only the messages from iPhones are showing in the new 2020 iPad Air. All other messages sent to or received from Android are not showing in 2020 iPad Air.

  Answered 5 years ago by HedyshaVerified Purchase

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Q: QuestionCan you transfer pictures from old iPad to new one

Asked 5 years ago by Booner.

This question was asked about the related product: Apple - 10.9-Inch iPad Air - (4th Generation) with Wi-Fi - 256GB - Sky Blue

• A:Answer Sure thing. The only thing I lost were the books.

  Answered 5 years ago by DavKans

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Q: QuestionIf i buy at Best Buy will you transfer my information from my old iPad for no cost?

Asked 5 years ago by Idahobuck.

• A:Answer You can do it your self. Apple makes it pretty easy now to transfer dates and files. But you will need your old and new iPad together to do it.

  Answered 5 years ago by HedyshaVerified Purchase

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Q: QuestionWhich key board is compatible with the iPad Air 10.9

Asked 5 years ago by Diane.

• A:Answer This iPad Air (4th Gen) is compatible with the Smart Keyboard Folio, Magic Keyboard and most wireless bluetooth keyboards.

  Answered 5 years ago by Apple Inc.

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Q: QuestionWhat model # is this? I am trying to order a cover

Asked 5 years ago by Deb.

• A:Answer I have a Speck cover for my iPad Air. I purchased at a Best Buy. There weren't too many options but this was a good price and fit my 10..9 inch iPad Air.

  Answered 5 years ago by Janet

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Q: QuestionWith WiFi do you need phone service ?

Asked 5 years ago by Artc.

• A:Answer If it is wifi only you will not need to or can't add cell service on the device

  Answered 5 years ago by Fish

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Q: QuestionDoes this ipad air come with magic keyboard or is that a separate purchase & if so how much does the keyboard cost?

Asked 5 years ago by Shel.

This question was asked about the related product: Apple - 10.9-Inch iPad Air - (4th Generation) with Wi-Fi - 256GB - Silver

• A:Answer Magic Keyboard are available separately.

  Answered 5 years ago by Apple Inc.

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Q: Questionwill you price match amazon for this product?

Asked 5 years ago by NBG.

This question was asked about the related product: Apple - 10.9-Inch iPad Air - (4th Generation) with Wi-Fi - 256GB - Sky Blue

• A:Answer motorola edge 2022 5g

  Answered 3 years ago by Anonymous

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Q: QuestionWhat wireless keyboard works with this?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Apple - 10.9-Inch iPad Air - (4th Generation) with Wi-Fi - 256GB - Silver

• A:Answer This iPad Air (4th Gen) is compatible with the Smart Keyboard Folio, Magic Keyboard and most wireless bluetooth keyboards.

  Answered 5 years ago by Apple Inc.

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Q: QuestionIf I purchase an IPad and pick it up in store, can someone there set it up for me? Maybe the Geek squad? I'm old and have a hard time with technical stuff.

Asked 5 years ago by CathyW.

This question was asked about the related product: Apple - 10.9-Inch iPad Air - (4th Generation) with Wi-Fi - 256GB - Sky Blue

• A:Answer Yes they can. It is easy I did my own

  Answered 5 years ago by KurtVerified Purchase

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Q: QuestionI would like to purchase a longer charge cord.

Asked 5 years ago by Pat.

This question was asked about the related product: Apple - 10.9-Inch iPad Air - (4th Generation) with Wi-Fi - 256GB - Sky Blue

• A:Answer I bought an additional USD - C to USB - C that was longer from Amazon.

  Answered 5 years ago by Kevin

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Q: QuestionDoes BestBuy participate with the apple trade in program?

Asked 5 years ago by Wiz.

• A:Answer Yes, BB has a trade in program. I can't say how it works just that it exists.

  Answered 5 years ago by LApage

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Q: QuestionCan you please tell me if all or any of the ipad air or pro comes with Microsoft office package to use lifetime free? Or do you have to buy it? I am new to Apple and I heard that there are individual apps like Word or Excel and they are free? Explain!

Asked 5 years ago by LaurieO.

• A:Answer Yes, that is correct. There are individual apps for free versions of Microsoft software. The App Store will have whatever you need... Office, Word...Excel. Your explanation: They are "scaled back" versions so they may look less refined and have less features but will have all the basics for word processing.

  Answered 5 years ago by LApage

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Q: Question2020‘Doesn’t this one come with a screen protector

Asked 5 years ago by Christmas2020.

• A:Answer No it does not, other than the glass that it's made of... it does protect it.

  Answered 5 years ago by LApage

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Q: QuestionWhat’s open box is it used

Asked 5 years ago by Bri.

• A:Answer Open box is one that was someone purchased then opened it up and returned the product

  Answered 5 years ago by Fish

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Q: QuestionDoes it come with a keyboard?

Asked 5 years ago by Pete.

• A:Answer Keyboards are available separately.

  Answered 5 years ago by Apple Inc.

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Q: QuestionWhat’s difference between regular i-pad and the I-pad air.

Asked 5 years ago by Whatchamacallit.

• A:Answer See https://www.apple.com/ipad/compare/

  Answered 4 years ago by UncleAlbert

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