“I have the iPad Pro 11 inch which I purchased and it actually measures 9.7"..... the SKU on the order was 5985628 which is correct. Why are the actual dimensions different? Did I receive the wrong iPad from Best Buy? Regards, Rich Barker”

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• It sounds like you were given the wrong iPad. Does the iPad you were given have a home button at the bottom?

  Answered by ITCowboy 6 years ago

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• You must measure it diagonally. It will measure 11". Best Buy is a very reliable store and would not send an item not correct unless by accident.

  Answered by 8275 6 years ago

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