Questions & Answers

Q: QuestionCan the AirPods Max be used with Siri?

• A:Answer The AirPods Max can be used with Siri.

Q: QuestionIs the headband adjustable?

• A:Answer The AirPods Max have an adjustable headband.

Q: QuestionDo the AirPods Max come with a carrying case?

• A:Answer The AirPods Max come with a carrying case.

Q: QuestionWhat is the weight?

• A:Answer The product weight is 0.85 pounds.

Q: QuestionHow do the AirPods Max compare to Beats Studio Pro is it really worth the extra money?

Asked 6 months ago by neesh.

• A:Answer I have both. I mostly use the Airpods Max for daily casual things or just going out. I use the Beats Studio Pro mostly for the gym. In my opinion, the sound quality is better on the Airpods Max compared to the Beats Studio Pro and I think it is worth the extra money.

  Answered 5 months ago by JamesA

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Q: QuestionAre the sweat proof? Can I work out with these and not damage them?

Asked 9 months ago by Marco.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Midnight

• A:Answer They are not sweat proof but if you take off the mesh covers and put them in a laundry bag and wash them by themselves they’ll be good as new. Let them dry for 24 hours in a cool, dry place. Then wipe out the inner part of the headphones themselves with an alcohol wipe.

  Answered 8 months ago by Disneygal98

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Q: QuestionDo the headphones come with charger?

Asked 10 months ago by SRB.

• A:Answer The AirPods Max (USB-C) come with a braided cable with USB-C at both ends. However, you'll have to purchase a charging block separately if you don't have one yet.

  Answered 9 months ago by HeadPod

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Q: Questionis there any difference between the AirPod Max (usb-c) and the older version other than the charging?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Starlight

• A:Answer No, exactly the same these are not "Airpod Max 2" as some may try to label it, its essentially a reskin with a different port. Sound quality and build quality is still top tier but in terms of some of the features seen in the newer airpod pros these are not exempt since it is older internal hardware.

  Answered 1 year ago by JeanN

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Q: QuestionIs this brand new and the box unopened?

Asked 6 months ago by Nee.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Starlight

• A:Answer yes

  Answered 5 months ago by yas1216Verified Purchase

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Q: QuestionAre these new?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Midnight

• A:Answer Yes

  Answered 4 months ago by user934521

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Q: QuestionCan these be used with Smart TVS (if the TV is Bluetooth compatible)?

Asked 5 months ago by elbow.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Starlight

• A:Answer Yes, they can be used with Smart TVs as long as the TV supports Bluetooth audio. You pair them like any other Bluetooth headphones. Keep in mind that some TVs may have slight audio delay (lip-sync) and you won’t get Apple-specific features like automatic device switching or Spatial Audio controls unless you’re using an Apple TV. For the best experience, Apple TV works the most seamlessly, but standard Bluetooth Smart TVs will still work fine for watching shows and movies.

  Answered 5 months ago by sportzmann

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Q: QuestionDo these have a microphone for answering calls?

Asked 7 months ago by Calls.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Midnight

• A:Answer yeah, but the mic is horrible people say it sounds muffled when I try talking with the headphones on.

  Answered 7 months ago by adjdVerified Purchase

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Q: QuestionCan you talk on the phone with them?

Asked 1 year ago by Hi.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Starlight

• A:Answer Yes, and the Apple AirPods Max does a remarkable job at it. I frequent a coffee shop where the noise level can become high. I've used these headphones to talk to people on my phone and I've asked if the person on the other side can hear me. Every time they have told me they easily could hear what I said. With the quality noise cancellation these headphones have I am able to easily hear the person on the other end.

  Answered 1 year ago by Sennheiser

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Q: QuestionIs there a way is there a way of finding them if they get lost or stolen l

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Midnight

• A:Answer Yes on the find my app

  Answered 1 day ago by MADDUXBVerified Purchase

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Q: QuestionCan I connect with multi devices so all family members can use it

Asked 2 months ago by QVUONG6844.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Starlight

• A:Answer I don’t believe so

  Answered 1 month ago by Lifeloving

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Q: Questionwhyw wont my headphones reset? i held own the crown and the back button and it flashes 3 times then doesn't connect or anything

Asked 2 months ago by k.

• A:Answer Had the same issue. After attempting all steps they started to work with no return issues. Uninstalled pods from phone, Turn off headphones, install latest iOS version (iPhone), Turn on headphones, and re-connect (sync) headphones. Last suggestion step in an Apple Store and see how they can help if geek squad is not available.

  Answered 2 months ago by HappyCustomer

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Q: QuestionCan I connect them to an android ?

Asked 3 months ago by MarioM.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Midnight

• A:Answer Yes, you can connect to android devices. Special features may not be available like “Hey google”…etc since it’s designed for Apple devices. When connected to iPhone and wearing headphones Siri is actively listening without carrying your iPhone. Headphones work with Siri to available commands even asking “Siri hang up” only when you activate the feature on your iPhone. As well, the noise cancellation works and off feature makes outside noise enhanced similar to earring aid.

  Answered 2 months ago by HappyCustomerVerified Purchase

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Q: QuestionDoes this color get dirty easily??

Asked 4 months ago by Anonymous.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Starlight

• A:Answer Not really.

  Answered 4 months ago by OvedR

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Q: QuestionWhat the return policy, if I don’t like them or don’t think they are worth it can I get a refund.

Asked 5 months ago by Jaks.

This question was asked about the related product: Apple - AirPods Max (USB-C) - Midnight

• A:Answer I did not need this product because tv was a perfect fit. Return was easy and fast.

  Answered 4 months ago by SheilaJVerified Purchase

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