Questions & Answers

Q: QuestionWhich processor is used in the iPad Air?

• A:Answer The iPad Air uses the Apple M1 chip with Neural Engine.

Q: QuestionWhat is the screen resolution of the iPad Air?

• A:Answer The screen resolution of the iPad Air is 2360 x 1640.

Q: QuestionCan the iPad Air connect to a 5G network?

• A:Answer This iPad Air can connect to blazing-fast 5G and Wi-Fi 6 networks.

Q: QuestionWhat is the weight and dimensions of the iPad Air?

• A:Answer The iPad Air weighs 16.32 ounces and measures 7.02 inches wide, 9.74 inches tall, and 0.24 inches in depth.

Q: QuestionCan I know whether there is any cosmetic or display issue with this iPad?

Asked 2 years ago by Ang12.

• A:Answer Since it's refurbished, I wouldn't think so, but you can return within in 14 days if any issues, no restocking fee since only Wifi. No cosmetic/display issues on the one I got

  Answered 2 years ago by user845129

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come in the original box?

Asked 1 week ago by Packaging.

• A:Answer I got mine in a generic box. So I believe, not original box is offered.

  Answered 1 week ago by Kong

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat condition will the iPad come in?

Asked 1 month ago by Tori.

Q: QuestionDid it come in a wrapped apple box?

Asked 2 months ago by Boxing.

• A:Answer It did not come in an apple box. Mine just came in a plain cardboard box and wrapped in bubble wrap appropriately. Came with a charger, but not an original.

  Answered 1 month ago by ZackaryHVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many days of warranty

Asked 2 months ago by Zach.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished 10.9-Inch iPad Air - (5th Generation) with Wi-Fi - 64GB - Blue

Q: QuestionWhat iOS does this run?

Asked 8 months ago by Heheh.

• A:Answer Currently, it is on iPadOS 18 and has access to the iPadOS 26 beta, so when the update releases it will get iPadOS 26x

  Answered 4 months ago by GRANTBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this iPad Air gen 5 have the newer chip.. M1 I think. Seems later 2022 models came with newer chip.

Asked 1 year ago by Cece.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished 10.9-Inch iPad Air - (5th Generation) with Wi-Fi - 64GB - Pink

• A:Answer From what I can tell, yes, it has the M1 chip with Neural Engine. I've attached a screenshot of the specifications for this model that was listed on here.

  Answered 1 year ago by CourtneyD

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible for Apple Pencil Generation 2

Asked 1 year ago by JZ.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished 10.9-Inch iPad Air - (5th Generation) with Wi-Fi - 64GB - Pink

• A:Answer Yes. The only Apple Pencil it isn’t compatible with as of time posting is the Apple Pencil pro, and the Apple Pencil first gen lightning edition if you don’t have an adapter.

  Answered 4 months ago by GRANTB

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this refurbished purple iPad be back in stock

Asked 1 year ago by Airyoubreathe.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished 10.9-Inch iPad Air - (5th Generation) with Wi-Fi - 64GB - Purple

Q: QuestionMaybe I missed it, but what is the warranty on this? Is there an option for an extended warranty or a geek squad warranty?

Asked 2 years ago by Joewashere.

Q: QuestionIs it easy to connect with my desk top and iphone?

Asked 2 years ago by Hutch.

• A:Answer It is extremely easy to connect to iPhone, in terms of desktop if you have a Mac it will work great, but on windows it depends. You will need a 3rd party app and a capture card if you plan on using it as a monitor, but if it is for sending files if you use OneDrive or Dropbox, or physically plug it in it works alright.

  Answered 4 months ago by GRANTBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCould I put this on my plan to use it with data ?

Asked 2 years ago by MylesA.

• A:Answer Not unless you buy the cellular version. You can however connect it to your phones hotspot and piggyback off of your phones data. I may be wrong but I think it can also relay calls to the iPad, check me on that one though.

  Answered 4 months ago by GRANTBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question