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this question also confused me. online support from best buy said the device can be unlocked after two years; staff from bestbuy store said it's 19 days, then you need to send a request to t-mobile, but whether they agree to do that remains unknown; the information from T-mobile (link from above) said it's one year. very confused!!!
Sorry, there was a problem. Please try again later.It'll be locked in accordance with tmobiles unlock policy I believe https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
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