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If you bought the phone with a promotion, and paid off your portion then They won’t unlock it until you payoff the promotion balance. If you got the phone with no promotion and you paid it off then you need to call 611 and request to unlock it they should honor your request immediately.
Sorry, there was a problem. Please try again later.You need to wait 4-8 weeks after paying off the device for t-mobile to unlock the device.
Sorry, there was a problem. Please try again later.
