A:AnswerYou shouldn’t have an issue keeping your phone number. Your old phone should have a SIM card in it, take it out and place it in your new iPhone. Power up your new iPhone and it should automatically connect to your carrier. Very rarely is there an issue. Go in store and connect with a mobile employee, they can walk you through the process.
There is built in software that will help you transfer data from your old phone. As long as your old phone is in working condition, you should not run into an issue.
A:AnswerYes, We got ours unlocked so it could connect to any carrier. In our case, we needed it unlocked because our son wanted an iPod which they don’t make anymore. He is low functioning and didn’t understand that they don’t make them.
So getting this and not connecting to a carrier is like an iPod and he is very happy with it.
A:AnswerMe too! It hasn’t been restored to factory settings and product support just keep sending me back to the queue. Very bad service from Best Buy.