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Questions & Answers

Your price for this item is $394.99
Page Showing 1-8 of 8 questions
  • QuestionDoes it have the touch pad ? I don’t see it on the pictures ?

    Asked by Leticia.

    • Answer It has Touchpad Type: Multi-touch

      Answered by Anonymous

  • QuestionWhat does 'Certified Refurbished' mean?

    Asked by Brian.

    • Answer Meaning it guaranteed to work as if it was new and they will replace any thing that’s defective if it’s not working properly when you receive it

      Answered by Advd1

  • QuestionIs there a return policy if the product is damaged or not working?

    Asked by Alan.

    • Answer Yes, if the item is damaged upon arrival, it must returned within 7 days. For reasons like change of mind and defective, return is within 15 days.

      Answered by Anonymous

  • QuestionIs there a return policy if the product is not working or damaged?

    Asked by Alan.

    • Answer Yes, if the device is damaged, it must be returned within 7 days. If it is defective or no longer wanted, it can be returned within 15 days.

      Answered by Anonymous

  • QuestionWhich macOS does it have?

    Asked by Agagjgkg.

    • Answer This model is fully compatible with the final version of macOS Mojave (10.14); macOS Catalina (10.15), including support for Dolby Atmos; and the final version of macOS Big Sur (macOS 11), as well. It additionally supports the final version of macOS Monterey (macOS 12), but it does not support the minor Spatial Audio, Portrait Mode, 3D Landmarks, and Interactive Globe features. When paired with a compatible iPad, it supports the Sidecar feature, too. Finally, this model is fully compatible with the current version of the macOS -- macOS Ventura (macOS 13) -- with the exception of the minor Live Captions in FaceTime, Emoji Dictation, and Reference Mode with Sidecar features.

      Answered by Anonymous

  • QuestionDoes this come in original box?

    Asked by Ty.

    • Answer It comes securely packaged in a generic box.

      Answered by Anonymous

  • QuestionWhat year is this and does it have the touchscreen on the keyboard?

    Asked by Anonymous.

    • Answer It is a 2019 model, not touchscreen.

      Answered by Anonymous

  • QuestionWhat year is this?

    Asked by Arden.

    • Answer This is a 2019 model.

      Answered by Anonymous