A:AnswerTypically when you buy this unit new, it comes with the iPhone, USB power adapter, 3ft usb-a to lightning charge and sync cable, lightning wired EarPods headphones and a lightning to audio jack converter/adapter. When you buy it “Pre-Owned”, “Apple or Factory Certified” and/or “Refurbished”, you should technically (besides the obvious, iPhone), receive the USB power adapter and charge and sync cable, the headphones and adapter are a hit and miss. If you’re lucky, they’ll be in there, otherwise, you’ll have to buy those separately. I’m sure if you call Apple and ask them for it, they’re usually really nice and cool about that kind of stuff and will either ship it to you directly or have you go to a local Apple store and pick it up, all at no cost to you. I hope my information has helped you, good luck and if you end up buying an iPhone; welcome to the Apple family! You made the right choice in phones :)
A:AnswerWorked well until it didn’t. Refurbished phone broke. Lost the ability to hear and be heard during phone calls after only three months. Best Buy will do nothing. It’s an expensive paper weight at this point.
A:AnswerNo. I purchased mine on-line, including the case and glass screen protector. It was very easy. The phone is in such good condition that it appears to never have been used, although I doubt that is the case. Cost was very reasonable.
