“Is there a warranty on this phone and/or is it returnable if it doesn’t work?”
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Yes, one year according to the warranty company and I had to use it unfortunately. There’s a warranty card that comes with instructions and the phone number to the warranty company. Make sure you keep this card because the Best Buy employees at the store have no idea and will be zero help trying to help you track down this information. My phone came defective but because it was outside the 14 day return policy (I had the phone for 20 days) Best Buy would not exchange it and the employee refused to help me obtain the phone number stating it was now “my issue”
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