Questions & Answers

Q: QuestionWhat is the term length of this plan?

• A:Answer The term length of this plan is 36 months.

Q: QuestionIs this an accidental protection plan?

• A:Answer Yes, this is an accidental protection plan.

Q: QuestionWhat kind of plan is this?

• A:Answer This is an AppleCare+ plan.

Q: QuestionHow long does the AppleCare+ extend my repair coverage?

• A:Answer AppleCare+ extends your repair coverage to three years.

Q: QuestionCan I get technical support with this AppleCare plan?

• A:Answer Yes, you'll get 24/7 priority access to Apple experts.

Q: QuestionWhat is the duration of the AppleCare+ plan?

• A:Answer The AppleCare+ plan extends for a term length of 36 months.

Q: QuestionIs this plan for a MacBook?

• A:Answer Yes, this AppleCare+ plan is for a MacBook.

Q: QuestionWhat type of protection does this AppleCare offer?

• A:Answer This AppleCare offers accidental protection.

Q: QuestionWhat kind of product is this AppleCare+ for?

• A:Answer This AppleCare+ is for MacBook.

Q: QuestionDoes it cover water damage ?

Asked 5 years ago by putski96.

• A:Answer Yes it does they will swap it out

  Answered 5 years ago by Chaela

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Q: QuestionDoes it cover the MacBook being stolen?

Asked 6 years ago by Bubba.

• A:Answer SUPERBLY UNFORTUNATELY, Bubba, I did some research for you just in case you hadn't obtained the unfortunate news within the p[revious 3 months that, unfortunately -- again, AppleCare+ for MacBooks does NOT cover loss/theft of the MacBook. It does, however, cover "Defects" + "Accidental Damage" amongst a host of other things, including; but not limited to Hardware coverage (battery/included accessories (such as the Lighting Type-C USB Lighting Charger)/Airport). Hope this helps, Ryan M E: [email protected]

  Answered 6 years ago by wareagle4

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Q: QuestionHow do I verify the 3 year applecare I purchased for my MAC book air is active? When I did a curbside pickup I got no documentation for apple care.

Asked 5 years ago by BAMBAM.

• A:Answer https://checkcoverage.apple.com Have your serial number handy. You can find this from "Finder | About This Mac" on your new MacBook Air

  Answered 5 years ago by SeaRefractorVerified Purchase

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Q: QuestionMy daughters computer has screen damage will this cover that and how to we access it?

Asked 5 years ago by Shelby.

• A:Answer Yes, Contact Best Buy Geek Squad or Apple.com/support to setup repair.

  Answered 5 years ago by Moe1Verified Purchase

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Q: Questionwhat phone # do i use to call apple to solve a set up question

Asked 5 years ago by lakeguy.

• A:Answer 1-800-APLCARE Get support now by phone or chat, set up a repair, and more. Call Apple Support at 1-800-APLCARE.

  Answered 5 years ago by SeaRefractorVerified Purchase

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Q: QuestionIs there any deductible that has to be paid for repair?

Asked 5 years ago by mom19.

• A:Answer No

  Answered 5 years ago by John805

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Q: QuestionIf I have a problem with the motherboard, am I covered?

Asked 5 years ago by LOutlaw.

• A:Answer Yes the AppleCare+ covers everything with the MacBooks just like they do with the iPhones or even the iPods or AirPods.

  Answered 5 years ago by CaseVerified Purchase

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Q: QuestionIf Apple care was purchased in addition to MAC book how do you set up apple care?

Asked 5 years ago by Mat.

• A:Answer It's automatically set up with your macbook once you make the purchase

  Answered 5 years ago by Paige

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Q: QuestionDoes the AppleCare Plan cover a replacement charger?

Asked 5 years ago by KerriM.

• A:Answer If it is defective yes

  Answered 5 years ago by DavidT

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Q: QuestionHow do I renew my apple care. Mine expired

Asked 1 year ago by Alma.