Questions & Answers

Q: QuestionWhat type of protection does this plan offer?

• A:Answer This plan offers accidental protection.

Q: QuestionOne of my earbuds was broken, does apple care cover that for me to get another pair.

Asked 3 years ago by Anonymous.

• A:Answer Hi fellow costumer, It covers accidental damage. I hope this helps and you get your earbuds fixed!

  Answered 2 years ago by FernandoRVerified Purchase

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Q: QuestionI'm pretty sire I lost my beats does this cover having them replaced?

Asked 3 years ago by Beats.

• A:Answer Hi fellow costumer, That's a bummer. AppleCare+ is pretty cool for damage control, but it usually doesn't cover the mysterious disappearance of your headphones. If they've just vanished into thin air, AppleCare+ might not be your hero this time around. Anyways I hope your problem gets solved!

  Answered 2 years ago by FernandoRVerified Purchase

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Q: QuestionI recently made a purchase that came with this benefit but I would like to remove it . How can I do that?

Asked 4 years ago by Lidia310.

• A:Answer Hi Lidia, If you’ve decided it's not your jam, you generally have a window after your purchase to cancel it. The exact process can depend on where you bought it, like directly from Apple or a retailer like Best Buy. You’d likely need to hit them up directly, check out the terms and conditions on their website, or give their customer service a ring to get the deets on how to drop it. I hope this helps and you can cancel it if that's what you want!

  Answered 2 years ago by FernandoRVerified Purchase

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Q: QuestionOne of the headphones does not charge well. It can be in the case for an hr and will only charge to 10%

Asked 3 months ago by JayG.

Q: QuestionHow do I use the apple care?

Asked 3 months ago by Anonymous.

Q: QuestionDoes my plan cover theft?

Asked 4 months ago by Troy.

Q: QuestionDoes it cover if I lost an earbud ?

Asked 11 months ago by Kk.

• A:Answer There is AppleCare+ with theft and loss coverage. It costs more.

  Answered 8 months ago by RichardNVerified Purchase

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Q: QuestionThe product mentions that I’m able to be heard clearly but everyone I speak to while I have the headphones on hears me muffled does Apple care cover to fix this?

Asked 1 year ago by Juandolio.

Q: QuestionWe lost our beats solo in share airport would this apple care covers that

Asked 1 year ago by Catrachita2020.

• A:Answer Not unless you get the extra$ Theft and Loss coverage.

  Answered 8 months ago by RichardNVerified Purchase

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Q: QuestionDoes Apple care cover lost items???

Asked 1 year ago by Kayla.

• A:Answer Apple care plan comes in two types according to products purchased for the iPhone it has both types of coverages according to which you prefer there is accidental damages plan and then there is theft & lost which also include accidental damage, most other items is covered by accidental damages like head set.

  Answered 1 year ago by OrchidNVerified Purchase

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