Questions & Answers

Q: QuestionProduct will not turn off as stated. 15 minute time does not work. What could I be doing wrong? Unless company can explain I would not purchase this item, to unsafe

Asked 2 months ago by Anthony.

• A:Answer The face mask is supposed to turn off automatically after 15 minutes.

  Answered 3 weeks ago by Robb

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Q: QuestionDoes it works for men?

Asked 2 months ago by Mesh.

This question was asked about the related product: Arivea - Wireless Red Light Therapy Mask for Face, Rechargeable NIR LED, Home & Travel - Black

• A:Answer Yes, they can work for both men and women.

  Answered 1 month ago by Robb

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Q: QuestionWhat are the proper amount of lights and what kind does this use to achieve maximum benefits

Asked 3 months ago by Jenny.

• A:Answer The Hibiscus LED Mask uses 68 LED light beads, and each bead contains 4 individual LED chips. This multi-chip design allows the mask to deliver consistent and even light coverage across your face for effective treatment. The mask is engineered to provide the optimal intensity and wavelength needed for red light therapy benefits, helping support skin rejuvenation and overall skin health while maintaining safe and comfortable use.

  Answered 1 month ago by Robb

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